I have tested my evo 3d, htc one x (multiple radio versions) and my wife's iphone 4s on the rogers network. And while Rogers claims we have HSPA+ my max download is only 2.2Mbps across all 3 devices in Winnipeg. It's ridiculous that we pay for this Data that claims hspa+ and yet will only work at 3G speeds. Meanwhile other hspa+ networks manage 4-10Mbps. I could understand not hitting 10 or even 8 or 7 but geeze.. Come on.
And while I'm at it. where does Rogers find their tech support staff?... Wow.
They claim the towers are up and working fine. I explained it can't be coincidence that I am getting the same results across multiple devices and asked if they could escalate it. She said she would however I was surprised I had to ask as I figured they would be interested to know and look into it. I've been a Tech Support Rep and understand that a good company wants to be aware of things like this so as to do their best to correct it. Obviously I got the impression this was not the case with Rogers.
I have a Galaxy S3, on 4G HSPA. I've tried various speed tests, max download speed I've gotten after midnight so far is 860 kbps. I know the speed test is working, b/c when I do it on WiFi I get 20 Mbs download. Rogers advertises "up to 21 Mbps"... and I can't even get over 1. Other people want to post their top speeds? Cellular providers need to start listing minimum speeds to be more transparent in their speeds.
Which area do you live in?
Also may i ask have you changed the setting on the Speed test app? When you first download the app, its default lt will be in Kbps. Go into Tools = Display Speed IN & see which one is selected.
I live in Scarborough ( Midland & Kingston) & get this:
Ping = 40s
Download = 48.02Mbps
Upload = 20.15
With 4G ( HSPA+)
Ping = 59ms
Download = 15.03Mbps
Upload = 5.13Mbps
Im on my Galaxy Nexus and only get 0.84mbps download and 0.22upload
What i want everyone in the manitoba region to note is that it took rogers making agreements with mts and vice versa for the 3G/H+ network to be spread across manitoba like it has. So with both companies sharing towers and now with MTS turning on LTE in Winnipeg/Brandon for their network and no new towers I've heard of being built, 2 companies worth of customers on 3G/H+ will slow anyone down.
I also work downtown Winnipeg and I seem to be getting slow internet on my GS3.
How do I test what my speeds really are?
I just downloaded an app from the Play store called Internet Speed Test.
Down: 3.48 Mb/s
Up: .708 Mb/s
I then downloaded Speedtest.net app and get the following:
Up: 1.04 Mbps