WP8 and Visual Voicemail

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I Plan to Stick Around
Posts: 64

WP8 and Visual Voicemail

Do we finally get VV with Windows Phone or am I going to have to add it to the list of things I hate about Rogers lol

 

 

****Edited Labels****

I Plan to Stick Around
Posts: 22

Re: WP8 and Visual Voicemail

Yes and no. It's not the same VV as iPhone, but rather a text translation of the voicemail. It will also attached the audio of the voicemail in the form of an MMS. The text translation is handy but I'd prefer something more like iPhone's VV.

I'm Here A Lot
Posts: 5

Re: WP8 and Visual Voicemail

Rogers "voicemail to txt" translation is poor unless the caller is on a crystal clear line when they leave the VM; typically what I get from cell callers looks like it was a 2 year old pounding on the keyboard randomly. Its in no way an alternative to supporting the native visual voicemail funcitonality of the Windows Phone 8 platform. Phone VVM is already supported by Rogers on Andriod and iOS, so I can't fathom why it isn't supported on Windows Phone 8. Come on Rogers, pls. support the functionality of the phone!

Social Media Specialist
Social Media Specialist
Posts: 81

Re: WP8 and Visual Voicemail

Windows Phone 8 customers have an MMS experience available for voicemail, offering them a transcription and an audio clip. We always try to deliver the best possible experience for our Windows Phone customers. 

@Rogers_Chris
I Plan to Stick Around
Posts: 64

Re: WP8 and Visual Voicemail

Sorry Rogers_Chris but why would Rogers only half support a feature? Windows Phone 7.5/8 fully supports visual voicemail. Is it actually that much of an issue for Rogers to implement?

I'm a Trusted Advisor
Posts: 31,989

Re: WP8 and Visual Voicemail

Fully agreed. Rogers get on this. Windows 8 its becoming more popular & more customers are getting the Windows 7.5 / 8 phones. The phones can support VVM & Rogers has to start moving to support them as well.
I Plan to Stick Around
Posts: 133

Re: WP8 and Visual Voicemail


@Meowmix wrote:
Fully agreed. Rogers get on this. Windows 8 its becoming more popular & more customers are getting the Windows 7.5 / 8 phones. The phones can support VVM & Rogers has to start moving to support them as well.

Would definately be another nice "Rogers First" over the other carriers as they have been so keen on doing lately...

I Plan to Stick Around
Posts: 22

Re: WP8 and Visual Voicemail

It doesn't help to be the first when the carrier clearly isn't behind the launch. First we only get it in black. Then, only half-supported features. I've had the phone for 3 weeks and still have had NO clear answer from Rogers (in store, customer service, on forum/twitter, during a customer upgrade survey) or Nokia or even Microsoft about where you can buy accessories for the phone. Are the reps/store managers/higher-ups even aware that the phone has wireless charging? Nobody I talked to was. In fact, the CSR AND the agent who called to ask how I liked my phone after upgrading said they were both pretty sure I could just go buy a Powermat, from Best Buy but it wasn't built into the case. So wrong. Is anybody even being trained on this launch or any of the Windows Phones? Force some reps to use it to actually know what it's about. The post-upgrade rep also insisted it did NOT even have a "find my phone" feature built in and kept trying to bully me into subscribing to a feature I didn't need. Talk about a poor launch all around.

 

I love the phone, but it's getting really frustrating and hard to back Windows Phone when the companies you're trying to support can't offer any answers or advertised features. Not only that, EVERY other carrier carrying the new Nokia phones is giving away the free wireless charging pads, a $50 value. I talked to Nokia and they said they will not be offering such a thing in Canada. Again, let down doubly because NOBODY can tell me where I can even pay money to buy one. 

Sorry that was a bit of a tangent. 

I Plan to Stick Around
Posts: 89

Re: WP8 and Visual Voicemail

It's not a tangent when from the consumer side, the launch looks like it was completely botched by Rogers. It was frustrating to get the phone, and I continue to be amazed in the ways in which companies refuse to take money for a product.
I'm a Trusted Advisor
Posts: 31,989

Re: WP8 and Visual Voicemail

Seeing as i got my Lumia 920 2 days ago, i was hoping Rogers would give us the app. I guess they really do not care about Windows phones what so ever it seems.