cancel
Showing results for 
Search instead for 
Did you mean: 

Voice mail issues

jkroesen
I'm a Trusted Contributor

Seems to be an issues with Both Rogers and Fidos voicemail... 

 

When wanting to delete your msg to leave another one buy pressing 3 it's doesn't seem to reconize it as 3 but says your pressing 5 and its an invalid entery... 

 

This is occuring when i call to leave someone else a msg... to wierd...  so i thought i would report it here.... 

 

 

 

 

 

 

***Edited Labels***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Voice mail issues

jkroesen
I'm a Trusted Contributor

Everything is good now!  yeah! 🙂 

View solution in original post

4 REPLIES 4

Re: Voice mail issues

jkroesen
I'm a Trusted Contributor

it doesn't appear to reconize any numbers's other then the # key 😞 just tested it again...

Is this just happening to me? Can anyone test try to delete a recorded voicemail?  (a voicemail being left for another person) 

Re: Voice mail issues

RogersDarrell
Community Manager (Retired)
Community Manager (Retired)

@jkroesen,

 

I've just tested myself and I'm able to press 3 and re-record my message before I send/leave it for another person.

 

 

What device are you using and what VM do you have? Mini or Regular?

 

 

Thanks,

 

 

RogersDarrell

Re: Voice mail issues

jkroesen
I'm a Trusted Contributor

it could be a dialer issues... I work off a dialer in a contact center... I'll report it to my IT team... Just wanted to be sure it was not an issue on this end.... 

 

Thank you so much for testing it Darrell!  

 

Re: Voice mail issues

jkroesen
I'm a Trusted Contributor

Everything is good now!  yeah! 🙂 

Topic Stats
  • 4 replies
  • 1790 views
  • 1 Like
  • 2 in conversation