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VoLTE for iPhone6/6Plus

DaveyS
I've Been Here Awhile

Many months ago, Rogers said to "stay tuned" as they were trying to bring VoLTE to as many devices as possible. Has there been any progress on activating it for the iPhone 6/6 Plus?

 

 

 

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Re: VoLTE for iPhone6/6Plus

RogersMoin
Moderator
Moderator

 

Hello, @DaveyS

 

Thank you for joining the Rogers Community Forums and posting your query. We appreciate your interest in VoLTE feature on iPhone 6/6 Plus, however, at this moment we don't have further information regarding your inquiry. We will update the Community once we have received any updates, thank you for your patience. 

 

Cheers,

RogersMoin

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34 REPLIES 34

Re: VoLTE for iPhone6/6Plus

RogersMoin
Moderator
Moderator

 

Hello, @DaveyS

 

Thank you for joining the Rogers Community Forums and posting your query. We appreciate your interest in VoLTE feature on iPhone 6/6 Plus, however, at this moment we don't have further information regarding your inquiry. We will update the Community once we have received any updates, thank you for your patience. 

 

Cheers,

RogersMoin

Re: VoLTE for iPhone6/6Plus

bwood
I've Been Here Awhile

It still doesnt work for me the carrier setting was updated to 25.1 but still does not work 

Even bell has it working for iphone 6 and newer. 

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

Has Rogers activated now VoLTE for iPhone 6 and iPhone 6 Plus? I do not see the option on my 6 Plus yet. 

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @MichealYYZ

Have you done all the updates? If so and the option is not under settings then unfortunately they have not.

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

Well, I suppose so. I'm on iOS 10.2.1 and Rogers 27.1. 

When I go to Settings -> Cellular Data Options -> Voice & Data -> LTE is selected. There are three options under Voice & Data: LTE, 3G and 2G.

Does this mean VoLTE is working on my iPhone 6 Plus, or not?

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @MichealYYZ

If you pick LTE then yes it's working!

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

What do you mean by "If you pick LTE"? 

Do you have experience with iPhone 6 Plus on Rogers?

Anyone else here has?

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @MichaelYYZ

I have the iPhone 7 Plus. Same OS on mine. I also had that device when it was launched. When you pick Voice and Data on that setting VOLTE enables. You can see this when calling someone and going on the internet at the same time. LTE will stay on unless u are not in a area of LTE.

So yes it works as long as you pick Voice and Data the VOLTE will work. Here is a link confirming it with Apple.

https://support.apple.com/en-ca/HT203078

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

Well, under the Voice & Data menu I have the LTE option selected (not 3G or 2G), but if I make a phone call the iPhone switches automatically from LTE to 3G during the call. 

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

My menu options in Settings look slightly different than those in the Apple article.

 

Apple article:

Settings > Cellular > Cellular Data Options > Enable LTE > Voice & Data (the other options are Off and Data Only).

 

My iPhone 6 Plus:

Settings > Cellular > Cellular Data Options > Voice & Data > LTE (the other options are 3G and 2G).

 

This is weird, as I am on the latest iOS. 

Re: VoLTE for iPhone6/6Plus

DaveyS
I've Been Here Awhile
The settings shown in the Apple document only appear if a carrier has enabled VoLTE. Your settings are different because Rogers has still not enabled VoLTE for the iPhone 6 Plus.

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @MichaelYYZ

If you put it on Voice and Data then you have VOLTE AS per what I know via my iPhone and Apple letting me know.. You can confirm this by calling Apple as well and you see LTE on the top when on a phone call. So yes u Have VOLTE again as long as Voice and Data is set.

Mine shows Off / Voice and Data / Data only.

Voice and Data is on and VOLTE is working. Same with my girlfriend iPhone 6S.

I would call Apple Canada and see what they say. I could be wrong but they told that's how Volte works.

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @DaveyS

Enabling Voice and Data should automatically enable Volte. The only way to confirm this is Apple. If u put 3G or 2G just enables faster data from what i what i know.

Re: VoLTE for iPhone6/6Plus

DaveyS
I've Been Here Awhile
Selecting 3G or 2G causes slower data, not faster.

Rogers has only enabled VoLTE on the 6S models and above even though the iPhone 6/6 Plus support it.

The iPhone 6/6 Plus switch to 3G whenever on a phone call even if you are in an LTE coverage area.

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @DaveyS

Hmm okay then I guess the Apple rep gave the wrong information. My apologies on that. Well i do hope the iPhone 6 does get it the but since it hasn't, doesn't seem like it will. It's been 3 years almost. If the support hasn't been enabled, then I am afraid it won't.

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

Oh, this is sad. What is holding back Rogers to add VoLTE to iPhone 6 Plus?

Re: VoLTE for iPhone6/6Plus

DaveyS
I've Been Here Awhile
I agree. I'm not holding my breath. It's been so long, it doesn't seem to be a priority for Rogers. They didn't even enable it for the 6/6 Plus after Bell did.

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @MichaelYYZ

Most likely either the contract with Apple wanting them to sell more of the new phones which will and have supported it OR Rogers choices to only support it and add it to the iPhone 6S and above. They only started to work on it and enable it for the iPhone 6S and above so to me it looks like they won't enable it unless they don't a later date when many won't have it

Re: VoLTE for iPhone6/6Plus

Meowmix
I'm a Trusted Advisor
Hello @DaveyS

Most likely. Remember the new iPhone is coming out ( 10th year anniversary) so they and Apple will promote that nd the iPhone 7 and support those. It does seem weird that Rogers still hasn't done it

Re: VoLTE for iPhone6/6Plus

MichaelYYZ
I Plan to Stick Around

That's too bad.

 

But if Rogers think that this way they will make me buy a new iPhone from them, subsidized and on contract, then that's pie in the sky. I am on an old grandfathered corporate plan (i.e. cheap) and I always buy my phones directly from Apple, unlocked. 

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