Video problem on S4

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Lombs
I Plan to Stick Around
Posts: 10

Video problem on S4

Hi everyone,

 

Whenever my brother or anyone else with an iPhone sends me a video via text or whatsapp, etc. the video is very tiny and there is no way of making it bigger.  Anyone know of this issue or how to resolve?

 

Thanks!

 

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polishpat
I Plan to Stick Around
Posts: 162

Re: Video problem on S4

Via text it's normal, it's compression because of MMS limitations which limits the total size at 600kb. As for what's app, it's more or less the same thing, should be slightly better than MMS though, it's possible that the iPhone is the cause of those limitations because the S4 should not resize the whatsapp videos

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Rogers_Kate
Retired Moderator
Retired Moderator
Posts: 618

Re: Video problem on S4

Does anyone in the community have a suggestion or solution for this?

 

@Lombs are you only experiencing this issue when you're viewing video via text message, or is it happening when using applications like YouTube as well?

 

Rogers_Kate

polishpat
I Plan to Stick Around
Posts: 162

Re: Video problem on S4

Via text it's normal, it's compression because of MMS limitations which limits the total size at 600kb. As for what's app, it's more or less the same thing, should be slightly better than MMS though, it's possible that the iPhone is the cause of those limitations because the S4 should not resize the whatsapp videos

View solution in original post