Very Slow Internet (Rogers Ultimate)

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I'm Here A Lot
Posts: 5

Re: Very Slow Internet (Rogers Ultimate)

My question is whether or not they would have to send another tech out... because thats a pain for me.

I'm Here A Lot
Posts: 5

Re: Very Slow Internet (Rogers Ultimate)

I have also read that although the modem is new... I have outdated firmware on it that seems to be causing issues for others (v4.1.4.4)

 

I am hoping that ill be able to get a new version soon 😞

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Resident Expert
Resident Expert
Posts: 13,952

Re: Very Slow Internet (Rogers Ultimate)

Yeah, seems like it takes a few days for the new firmware to be pushed out.

 

As for the tech, if its a line issue.. yeah, they will send another one out, not a problem.