Upgrading, waiting for a rep to call.

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Mel514
I've Been Around

‎01-31-2016 05:21 AM - last edited on ‎01-31-2016 08:10 AM by Retired Moderator

Posts: 1

Upgrading, waiting for a rep to call.

I just recently upgraded my phone and changed my plan online. I received an email stating that a Rogers representative would call to go over the order placed from 6- 7 pm. That never happened. I got an order number with the email. Does this mean the order has been placed? I wanted to use my reward points toward my hardware upgrade, so I hope not.

 

 

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RogersPrasana
Retired Moderator
Retired Moderator

‎01-31-2016 08:09 AM

Posts: 624

Re: Upgrading, waiting for a rep to call.

Hi @Mel514

 

Welcome to the Community Forums!

 

We can verify your upgrade and plan change on your account.

 

Please send us a private message to @CommunityHelps the next time you are online and we can assist you further.

 

 

@RogersPrasana

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  • ‎01-31-2016 05:21 AM
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