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Update while recording

jays77
I'm a Trusted Contributor

Has anyone experienced and update being done while they were recording a program?Last week I scheduled a show to record from 12 am to 1 am.  Tonight when I was watching it there was there was a 10-15 min.  missing in the middle of the show.  There was nothing but a blank light blue screen, then the show returned.  It was not a big deal because fortunately is was a show I could pick up on On Demand. 

 

I just want to know if it was my PVR  or if it is a risky idea to schedule a recording after midnight. 

 

 

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Re: Update while recording

Actualy it might have to do with the time of day.  Depending on the area, which PVR, etc..  the 8642 with the new IPG, tends to do its updates in the 12-3am EST window... so it COULD be this reboot that was effecting it.



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Re: Update while recording

StefanJ
I Plan to Stick Around

You likely just got unlucky - it certainly has nothing to do with the time of day. 

 

If it happens regularly then you have a technical problem with your set-up - old PVR firmware, HD needing defraging, poor feed reception of that channel - again, nothing to do with the time of day.

Re: Update while recording

Actualy it might have to do with the time of day.  Depending on the area, which PVR, etc..  the 8642 with the new IPG, tends to do its updates in the 12-3am EST window... so it COULD be this reboot that was effecting it.



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Re: Update while recording

Speedy1701
I'm a Reliable Contributor

This should be recorded as a bug in the firmware ... in no way should an update interfere with a (scheduled) recording.

 

You would think the tech exists so that the firmware can get pushed out to the PVR, but not installed until there is an appropriate window of time to do so...

Re: Update while recording

jays77
I'm a Trusted Contributor

Thanks GDKitty.  I do have the 8642 HDPVR.  I have been avoiding recording anything from 2-3am thinking that is when the updates are usually done,, but lately have noticed updates starting anytime after 1am.  Hopefully, the timing of updates will  not be this early on a regular basis as I like to pick up the west coast feed.

 

For now I will just wait and see if it happens again and keep my fingers crossed that it was a one time thing.

Re: Update while recording

Gdkitty
Resident Expert
Resident Expert

Unfortunately, that IS the regular, at least at this time 😞

 

 



Re: Update while recording

jays77
I'm a Trusted Contributor

If that is the case (12-3am EST) it make time shifting a bit of a useless feature.

Re: Update while recording

Gdkitty
Resident Expert
Resident Expert

well for a show that airs 9-11 eastern, yeah, makes it tough to time shift some of them.

 

anything else that airs any other time of the day should be ok



Re: Update while recording

Cap07
I'm a Reliable Contributor

An awful lot of people record shows while they sleep. This is common knowledge. Most people are sleeping during the hours these updates are being performed. Who was the genius that decided to allow the updates to interfere with recording? Is it possible to record programmes with a VCR hooked up to the HD Converter?

Re: Update while recording

Gdkitty
Resident Expert
Resident Expert

No matter when they did it, it would effect SOMEONE.
Obviously couldn't do it evenings, that's the busiest period. Daytime you would effect people who work from home/stay at home parents.
Likely this was chosen I would guess, that it statistically is the LEAST at that time? Other than the ocassionl movie, most of my recordings are day/evening.

Can you record stuff on a VCR hooked up to it? Yes, you could record any of the output (pvr playback, etc) that way. Or even just use a regular HD box , then record, but you have to manually tune to the channel, no scheduling, etc.
the regular HD boxes have the same overnight updates/restarts.



Re: Update while recording

Speedy1701
I'm a Reliable Contributor

If the PVR is like a computer, can they not push the firmware out whenever, but NOT INSTALL until any recordings are done?

Re: Update while recording

Gdkitty
Resident Expert
Resident Expert

Well, this is what many of us has requested. Even if it was a 'ok, here is the update, you have 24hrs to choose when, if not it goes itself' as I can see them wanting them all on the same level at the same time (and not have someone sit there and never do them). I do agree that it would be a great idea. Weither it's programmable or not I don't know



Re: Update while recording

neilpalmer400
I'm a Trusted Contributor

 

At 6:25pm Feb 17 my 8642 showed in the list of My Recordings that it was STILL recording a Top Gear episode that started at 3:00am (and should have recorded until 4:00am). The 8642 was NOT still recording (no red light) but DID automatically  reboot at 03:46:05am, during the scheduled Top Gear recording.

Although the 8642 had no red record light on, the list of recorded programs DID still show that episode of Top Gear as RECording. I STILL had to go through the routine of Stop Recording to stop it showing REC. I did that at 6:31pm, so then it changed the program record time from the corrcet 3:00-4:00a (or 3:45a when it terminated recording to reboot) to 5:46-6:31p (it recorded 45 minutes before the box rebooted, and it rebooted WHILE recording still, and then it changes the time of the recorded program to show an end time when I did the Stop Recording, and a start time 45 minutes (the length it recorded before rebooting) before that.

 

First off, it is simply UNACCEPTABLE that after 3 years of this RTN software these PVR’s will still reboot while in the middle of a scheduled recording, instead of waiting until the recording is finished AND there is no program scheduled to record for the next 30 minutes. This always happens in the early morning hours, usually around 3-4am Tuesday or Friday, and is because of a Rogers update.

 

Secondly, if they DO happen to reboot while in the middle of a recording the reboot process should at least check and NOT leave a program showing that it is still recording from BEFORE the time of the reboot. 

 

And finally, if you DO have to manually stop one of these "phantom" recordings, the PVR shouldn't then change the start/end times to show the program ended at the time you forced it to stop the "not still recording" recording, and alter the start time to the time you forced the "stop" minus the length of the recording from start to the time the box rebooted.

 

This is simply lousy sloppy programming, and after 3 years of this it is simply inexcusable that Rogers/Cisco can't fix the many issues with this RTN programming code, AND do that without fixing something and breaking something else with EVERY new update they put out, as seems to be the norm for the last several major updates.

Re: Update while recording

theClubHopper
I'm a Reliable Contributor
Agreed. I've experienced the same and complained about it before, as have many others.

I'm convinced Rogers execs use Bell Fibe.