So a few weeks ago rogers upgraded all the conections in my building. Was told that there would be a short disruption of service for 1 day. LOL... Eh No. Had to get someone in to fix.. the fix. Since then I lose cable and internet at leat once a day.. for hours. Am using another provider.. via my cell to be able to post this.. just sayin. They say there is a problem in my area today! i ask about the last few weeks they have nothing. am going to discontinue services cause you know they will not credit me for all the down time.