cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking iPhone Thread

mysticode
I've Been Around

Hi,

 

We'll be travelling to the Philippines for a few weeks shortly and I was wondering whether it is possible to get my iPhone 4 unlocked so that I can use it there with a local carrier?

 

Thanks

 

***edited labels***

499 REPLIES 499

Re: Unlocking iPhone Thread

IaLo
I've Been Around

I have similar challenges. I changed my cell for an iPhone at Christmas and at the time advised the Rogers store that it was possible that I would be relocating to the UK for a few years. After having the account for 9 mths, I did indeed need to close out my account and will need to pay $500+tax to cancel the contract only to find that when I do, the iPhone is locked to other networks and was told at the time of deactivation "all the networks do that". What an absolute abuse of the customer. First no one at rogers ever suggested that the phone was locked and now, as I pay out the contract, I am given the runaround for a telephone which is now actually mine. This surely is anti-competetive in its most basic form. Unbelievable!

Does anyone know how to resolve this issue?

Re: Unlocking iPhone Thread

Chris
I'm a Senior Advisor

@IaLo Thats par for the course for carries in Canada, all phones are locked to their network. You can buy an unlocked iPhone from Apple. But it costs $749 or something like that.. You may have better luck getting the phone unlocked in the UK as it is way more common for people to have multiple sim cards from different carriers to make calls at different times of day etc..

Or you can jailbreak / unlock your phone yourself.

Or you might be able to pay Rogers $50 and get them to unlock it, but being an iPhone4 and getting out of the contract early they may not do it for you...

Re: Unlocking iPhone Thread

sebstienruel
I Plan to Stick Around
@gregwootton wrote:

I currently have an iPhone 4, and if I get the next iPhone thats coming out, is there any way to unlock the iPhone 4 after I have the new iPhone?


Their original policy did allow for the older phone to be unlocked once you upgraded to a new device. Since you were starting a new contract, your old one was considered fulfilled. This may have changed, so it would be calling to verify. It wil still be $50 to do the unlock, if they allow it.

 

 

I tried today and they did want to unlock my iphone 4.. 

Re: Unlocking iPhone Thread

inferno129
I'm a Reliable Contributor

EDIT: Nevermind

Re: Unlocking iPhone Thread

OK, so I go and call in wanting to get my phone unlocked properly so that it doesn't re-lock next time I update and I get told, you can't unless you are cancelling your contract and even then, the contract has to have been requested to be cancelled and there's a window of time between the request and the actual cancellation and that it's during that brief timeframe that you can call in and get the phone unlocked. How stupid is that? WHere is the freedom of choice here? I'm paying out the contract and phone if I cancel so why not unlock it at anytime? You still get paid no matter what? THis is utter crap!!

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Its not stupid at all. The rules to unlock a phone is simple. They will only allow you to unlock your phone if

A. You have bought the phone outright from them.
B. You have almost done your 36 term with them.
C. If you are leaving for another country & want to cancel your phone then they will let you do the unlocking for $50.

This article is from December of 2010 but those are the rules to unlock your phone.
"On Monday, Rogers quietly put the policy into effect. A spokesperson said the company started looking into making the change in early 2010.

Customers can pay $50 to have their phone unlocked if their contract commitment period has expired — allowing them to switch to another carrier — or if they have paid the full unsubsidized cost for their handset."


http://www.thestar.com/business/companies/rogers/article/908379--rogers-will-unlock-phones-for-a-pri...

 

 

*** UPDATE ***

 

Hello Everyone,

 

Just a little update regarding unlocking Rogers Devices;

 

You are able to get the device unlocked while under contract provided you have had the device active on the account for a minimum of 90 days and that it is listed on your account. The $50 fee still applies but you won't have to complete the entire term for an unlock.

 

Hope that helps!

Re: Unlocking iPhone Thread

Police
I've Been Here Awhile

Hello,

 

My uncle live in Canada and he make me a gift iPhone 4, but he's locked to Rogers. I live in Europe and now this iPhone is useless, please tell me how can I unlock my iPhone 4?

 

Thank you!

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

The only way is either jailbreaking it or do this

http://www.redmondpie.com/gevey-sim-unlock-for-iphone-4-ios-4.3-4.2.1-on-2.10.04-3.10.01-baseband-vi...

other then that you can not unlock it. Apple is very strict with that.

Re: Unlocking iPhone Thread

Police
I've Been Here Awhile

Already bought GEVEY SIM but do not work right, when I unlock SIM and show me this: http://www.blogsdna.com/wp-content/uploads/2010/08/iPhone-Different-SIM-Detected-on-Emergency-Mode.j...

 

Just lock the menu.

 

I don't what is the problem?

 

Thanks!

Re: Unlocking iPhone Thread

Chris
I'm a Senior Advisor

Did you connect it to itunes?

Re: Unlocking iPhone Thread

robertz
I Plan to Stick Around

Ask Rogers to unlock it.

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Rogers will not unlock it UNLESS he bought the phone outright from them and he is also near the end of his contract.

Re: Unlocking iPhone Thread

gate1908
I've Been Around

Hello everybody.I'm from Greece.I have an iphone4 but accidentally do the update on ios5 with baseband 4.11.08 so i'm locked right now.my iphone model number is MC318LL.I would like to pay for unlock my phone to work in Greek carriers is that possible?I dont know if my iphone is from at&t or other carrier.How can i pay an how can i do this process?

Re: Unlocking iPhone Thread

Rogers will only unlock thier iphones I am afraid. Also if you buy one from craigslist or kijiji make sure the party who sold it to you is in good standing.  I am at this moment having issue with getting mine unlocked. Seems the previous owner is behind in his payments.   

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

What are you talking about? I bought a iPhone 3GS of kijiji & i had no issue unlocking it. It has nothing to do with the other persons line.. What agent said that too you 😕 That is a lie..

The phones sold on Kijiji or Craigslist is sold AS IS. This is your own fault not that persons fault. Kijiji & all the other websites do tell you that You are buying the product AS IS. The Line they got it HAS nothing to do with it. Call Apple to transfer the resposibility to your name.

Rogers can ONLY unlock a iPhone 4 If the person bought it full price ( outright) & OR if you are near the end of your contract ( This does not mean if you did a HUP you get to get it unlocked BECAUSE you never FULLY ended the contract.)

Quote me wrong but this is the ONLY 2 ways to unlock it from Rogers..

I suggest Jail breaking it & unlocking it.

Re: Unlocking iPhone Thread

Hello.
One can question, and how to check phone is locked to Rogers or operator to another? Bought it in Canada. Now the phone was brought to Russia.
I would like to unlock easy to use in Russia.
Thanks in advance.

Re: Unlocking iPhone Thread

lenz
I'm Here A Lot

Ssory for my english, i am russian user/

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Did you buy it from someone else? Or did any of you friends / family give it to you? I ask because if you know them you could ask them which carrier it was locked to before.

Re: Unlocking iPhone Thread

lenz
I'm Here A Lot

Unfortunately I got a phone for the new year. Bought most likely been through ebay. Which is the operator and where purchased do not know. And will not be able to learn. According to the description had to be sim free. But did not see any of the network: (.
M603/CA model. According to the description on the internet writing that can be locked to Rogers. It's a shame just ... (Ready to pay$ 50 for unlocking.

Re: Unlocking iPhone Thread

lenz
I'm Here A Lot

Ssory i am using google translate. My english is bad 😞

Re: Unlocking iPhone Thread

lenz
I'm Here A Lot

My iPhone is locked to Rogers network. technical support says that it can not be unlocked without a Rogers account. Can somebodyhelp me with unlocking. I would be very grateful.