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Unlocking iPhone Thread

mysticode
I've Been Around

Hi,

 

We'll be travelling to the Philippines for a few weeks shortly and I was wondering whether it is possible to get my iPhone 4 unlocked so that I can use it there with a local carrier?

 

Thanks

 

***edited labels***

499 REPLIES 499

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello @Keivn111

Please visit the site below to get more information.

http://www.rogers.com/web/support/wireless/unlock/733

Re: Unlocking iPhone Thread

johnonico77
I've Been Here Awhile

I have a phone from this company and I would like to give it to a family member who lives in another country. The phone is an iphone 5s. As I do the process to release this phone and can use it in any country. Thank you very much and I look forward to your prompt reply.

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello @johnonico77

If you have a Rogers account and the IMEI number has been on the account for 90 days then u can ask them to unlock the device for you.

Unfortunately you can't unlock the device by a carrier unless u have it tied to a account or bought it outright from them and unlock it form that date.

Re: Unlocking iPhone Thread

johnonico77
I've Been Here Awhile

Do you know any mail from customer service that can confirm this?

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello @johnonico77

Its on their website and also the CRTC made this rule.

" How do I get my wireless device unlocked?

You can have your wireless device unlocked at any of our Rogers retail/dealer stores or contact us via phone, email, or live chat. To unlock your device, your account must be in good standing, you must pay the $50 fee (plus applicable taxes) and you must satisfy one of the criteria below.
Your current device has been active on your Rogers account for at least 90 days."

http://www.rogers.com/web/support/wireless/unlock/733