cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking iPhone Thread

mysticode
I've Been Around

Hi,

 

We'll be travelling to the Philippines for a few weeks shortly and I was wondering whether it is possible to get my iPhone 4 unlocked so that I can use it there with a local carrier?

 

Thanks

 

***edited labels***

499 REPLIES 499

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor
Hello jackthecompguy


Yup it should be fine then! Haha you aren't paranoid! You can ask as many questions as u like 🙂

Re: Unlocking iPhone Thread

Thanks alot!

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor
Hello jackthecompguy


You are welcome!!

Re: Unlocking iPhone Thread

jackthecompguy
I'm a Regular
Hehe one more thing - they will for sure be able to do it at the store? Because i know at telus (who im with) you have to phone, they wont do it in store
Thanks

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor
Hello jackthecompguy

Yes Rogers corporate stores ( Rogers Plus stores) will be able to do it at the stores. If the store you go to can not do it for some reason, the store rep will call into Rogers and the first owner will give their information information and unlock it that way as well.

Re: Unlocking iPhone Thread

jackthecompguy
I'm a Regular
Awesome, thanks alot!

Is it possible to unlock cell phone on a pay as you go plan?

pavvXD
I've Been Around

Hi, I have a iphone 4 (Rogers carrier) and I use the Pay As You Go prepaid option (for about 3 months). I was just wondering if it was possible  to unlock my cell phone when I don't have a monthly plan/contract.

 

 

Re: Is it possible to unlock cell phone on a pay as you go plan?

Meowmix
I'm a Trusted Advisor
Hello pavvXD

I am sure you can but best thing to do is contact Rogers via Live Chat, Facebook & Twitter @RogersHelps & see what they say

Re: Unlocking iPhone Thread

jpn321
I've Been Here Awhile
I posted this on the Android thread by mistake so I have copied it here.
I had an iPhone 3G that I gave to a friend when I got my iPhone 4. She wants to use the phone and Rogers said I have to call to unlock. Will they charge me a fee when I have a new contract with my iphone 4 (which is almost over; waiting for the 6)? Seems like a rip off if they do - but that's what they do best 😞

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor
Hello jpn321

As i posted in that thread. There is a unlocking fee of $50 which needs to be paid when unlocking the device. There is no other fee tho. You can call into Rogers or drop into one of their corporate Rogers store and they can unlock it for u. The device must be on the account for 90 days before unlocking.

Iphone Unlock

Mayllen
I've Been Around

Hi my phone is already out of contract and im here in the philippines. i wasnt unable to use local network here they said i need to unlock my phone and get like a code inorder for me to unlock the phone. Kindly advice.

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello Mayllen

Unfortunately the only way Rogers will unlock your device is if its a Rogers locked device & you or someone has a Rogers wireless account with the device IMEI number added into the account for more 90 or more.

Your only option at this point is to unlock it via third party unlocking sites or stores in the city you are in.

Re: Unlocking iPhone Thread

jreed
I've Been Around

I am just experiencing the same thing even though the phone was owned by a previous customer Rogers still won't provide the unlock code untill I am with them for 90 days as well. It's a typical money grab by a short sighted company who's fails to understand that if they were decent and accomodating I probably would stay with them as a carrier however now I will just use the cheapest montly plan they have and wait the 90 days. Then goodbye Rogers and hello anyone that they don't own.

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello jreed

Those are the rules tho. You need to have the IMEI number on YOUR Rogers wireless account for 90 days or more. Remember the IMEI number of the phone can be still listed on the first buyers account & they could have reported stolen while you are trying to unlock it. Many securities & other things play a roll here.

Actually Bell has the same 90 days rule & so does Telus.. If you search  on Google or their sites, you  will see it on their websites. So its not only Rogers. Its most if not all carriers have this rule. They have the 90 day policy in affect due to the CRTC ruling.

Blame the CRTC not Rogers.

 

 

http://www.crtc.gc.ca/eng/info_sht/t14.htm

 

F. Mobile device issues

1. Unlocking
  1. A service provider that provides a locked deviceto the customer as part of a contract must
    1. for subsidized devices: unlock the device, or give the customer the means to unlock the device, upon request, at the rate specified by the service provider, no later than 90 calendar days after the contract start date.
    2. for unsubsidized devices: unlock the device, or give the customer the means to unlock the device, at the rate specified by the service provider, upon request.

Re: Unlocking iPhone Thread

i have bought an iphone 4s from canada,the operator is rogers, I moved to iran and it is deactive now,please help me to active my phone,thanks

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello sweetsisi


If you bought the phone and its locked to Rogers, there isn't much Rogers can do as u live in another city let alone different country. You will need to get it unlocked via third party site or store.


Re: Unlocking iPhone Thread

jmdadams
I've Been Here Awhile

hi there,

 

I have an iPhone 5s that is currently locked to the Rogers network. I got this phone from apple on a warranty issue. I’m currently using it with rogers but I’m going to the UK this winter for an extended amount of time and I plant to use it over there. The problem is that Rogers wont unlock the phone because they don’t have it in their system. However no one else can unlock the phone because it’s locked to the Rogers network. I had one Rogers employee say I should take it to a third party to have it unlocked. I don’t plan on doing this as it could void my warranty. I’ve also contacted apple and they can’t do anything about it. Any help would be great. Thanks! 

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor

Hello jmdadams


There are several unlocking unlock threads on here. You will need to contact Apple due that it's a refurbished device from Apple and see if they can contact Rogers or white list it so that way Rogers can do it.

The refurbished device from Apple are generic devices that Rogers wouldn't see in their system. That's why they can't unlock it. Also you need to have the IMEI number of that phone added on ur account for 90 days in order for Rogers to. Unlock it for a fee of $50.

Re: Unlocking iPhone Thread

Meowmix
I'm a Trusted Advisor
Hello jmdadams


As i explained in ur other post, The refurbished device from Apple are generic devices that Rogers wouldn't see in their system. That's why they can't unlock it. Also you need to have the IMEI number of that phone added on ur account for 90 days in order for Rogers to. Unlock it for a fee of $50.

Re: Unlocking iPhone Thread

Dont know weither this is true or not..

But when my wifes iphone 5 died (like 3 days out of warranty), and apple graciously still replaced it for her.. they gave her one of the 'refurb' ones as well.

(and i know it was refurb, because before we left the mall we found that the battery inside rattled, so they had to replace it AGAIN).

 

We were told then, that the replacement phones they give out, are unlocked.
Weither this is true to not, i am not sure.... but there was no markings on the packaging he took out of the drawer to say ROGERS, just the phone model, imei, etc on it... just pop the sim card in and go.

Re: Unlocking iPhone Thread

ahmozz
I've Been Around

hello , i am tunisian and i live in tunisia , i received an iPhone 4 as a gift from canada which is locked to rogers canada
can you please unlock my phone for carriers of my country 🙂