Unlocking iPhone Thread

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Meowmix
I'm a Trusted Advisor
Posts: 32,130

Re: Unlocking iPhone Thread

Hello Hockey821


As explained on the phone, it doesn't natter if u bought it from someone else or from Rogers. Once the IMEI number is added on your account, it shows that u got a new device and starts counting down from then. Mind u this is what 2 reps and one manager told me. I called again. Now if they are all wrong, it goes beyond me.

Hockey821
I Plan to Stick Around
Posts: 141

Re: Unlocking iPhone Thread

I escalated this issue to Office President and then I was able to do it......

Meowmix
I'm a Trusted Advisor
Posts: 32,130

Re: Unlocking iPhone Thread

Hello Hockey821


Good to hear. I guess u have to go to those lengths to do it. Glad to see u got it done tho

amaroPT
I've Been Here Awhile
Posts: 4

Re: Unlocking iPhone Thread

Hello,

I have an iPhone that was purchased in Canada on Rogers. The mobile phone is no longer under warranty both Rogers and Apple.

However I had to come to Portugal and he keeps locked Rogers. Could you unlocked  by IMEI to be able to use it in my current country?

My contract with Rogers its over.

 

Meowmix
I'm a Trusted Advisor
Posts: 32,130

Re: Unlocking iPhone Thread

Hello amaroPT

Sadly the ONLY way you can unlock your phone at this point is to jailbreak it. ( Warning if u do not know how to jailbreak be careful) or unlock it via a third party cellphone store. In order to unlock it threw Rogers, you will need to have a active Rogers wireless account and have the IMEI number attached on the account.

amaroPT
I've Been Here Awhile
Posts: 4

Re: Unlocking iPhone Thread

And how can i see if my IMEI it's still attach? 

Thank you

Meowmix
I'm a Trusted Advisor
Posts: 32,130

Re: Unlocking iPhone Thread

Hello amaroPT

If your contract is over with Rogers, I am guessing you closed the account down as well? If u did, they account was deleted and the IMEI number was removed from Rogers data base.

amaroPT
I've Been Here Awhile
Posts: 4

Re: Unlocking iPhone Thread

I'm pretty sure it's over, but i want to make sure in 100%.

Meowmix
I'm a Trusted Advisor
Posts: 32,130

Re: Unlocking iPhone Thread

Hello amaroPT

Check and see.

amaroPT
I've Been Here Awhile
Posts: 4

Re: Unlocking iPhone Thread

How?