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Unlocked AT&T S5 on a Rogers Network, no lollipop update found

15853
I've Been Around

Just want to know if anyone else is in my situation. Seems like everyone is getting an update situation but me.

 

 

***Edited Labels***

2 REPLIES 2

Re: Unlocked AT&T S5 on a Rogers Network, no lollipop update found

RogersMoin
Moderator
Moderator

Hello @15853, Welcome to Rogers Community Forum!Smiley Happy

 

To my understanding it has to be Rogers’ hardware to receive the Over-The-Air (OTA) software upgrade. You can definitely try software update through Samsung Kies. Please follow the instructions included in the link, hope this information helps.


@Community, @Meowmix please chime in with your expertise.

 

Thanks,

RogersMoinSmiley Happy

Re: Unlocked AT&T S5 on a Rogers Network, no lollipop update found

Meowmix
I'm a Trusted Advisor
Hello @15853

You need to try it on Samsung Kies. In order to get the update. The update might take a while TO come OTA.