Unable to receive text messages on my LG G4

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RBO72
I've Been Here Awhile

‎12-08-2015 09:30 AM - last edited on ‎12-08-2015 10:01 AM by Retired Moderator

Posts: 2

Unable to receive text messages on my LG G4

I am not able to send text messages from my LG G4 device  but I can receive text  messages .

 

Any suggestions

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Meowmix
I'm a Trusted Advisor

‎12-08-2015 09:34 AM - last edited on ‎12-08-2015 10:01 AM by Retired Moderator

Posts: 32,102

Re:Unable to receive text messages on my LG G4

Hello @RBO72

have you tried doing a factory reset on the device to see if that will fix it? Have you contacted Rogers tech support to see if it's a account problem?

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RBO72
I've Been Here Awhile

‎12-08-2015 10:45 AM

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Re: Unable to receive text messages on my LG G4

Wont that wipe everything else of my phone
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Meowmix
I'm a Trusted Advisor

‎12-08-2015 10:51 AM

Posts: 32,102

Re: Unable to receive text messages on my LG G4

Hello @RBO72

Yes but you can always back it up with the LG software via your personal computer.
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Topic Stats
  • 3 replies
  • ‎12-08-2015 09:30 AM
  • 1153 views
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  • 2 in conversation