Unable to connect to Wi-fi

[ebreg]

iphone will not connect to wi-fi

*** Edited Labels ***

[RogersShakir · Accepted solution]

Good to hear @ebreg that is working again.

We would love you to share your solution so other users having similar concerns down the road can get an easy fix, was it device related? Did you have to reset network settings?

Let us know!

RogersShakir

[lockdown2341]

Okay. So, what happens when you try to connect? What iPhone do you have?

Does it say the password is wrong? Does it give you an error message of any sort?

Have you taken any steps to try and fix it on your own? What have you done?

We need details if you want us to help you. Simply telling us it isn't connecting isn't enough.

[ebreg]

phone is 4 s are .says can not find network. iphone 5 and ipad are connected

[lockdown2341]

So you enable the wi-fi on your iPhone 4S, put in the password, and it isn't able to find the network? Strange.

At this point I'll have to refer to our experts; either @Gdkitty or @OLDYELLR

[ebreg]

thanks i got help from the telephone support

[RogersShakir · Accepted solution]

Good to hear @ebreg that is working again.

We would love you to share your solution so other users having similar concerns down the road can get an easy fix, was it device related? Did you have to reset network settings?

Let us know!

RogersShakir