I'm quite disappointed in the available options for US roaming data plans. Previously available options were much better at meeting customers needs.
The new $7.99 / day (for 50MB per day) plan is not a good option. If I travel into the USA for 3 weeks, that means a $168+ charge for what would be my own minimal data useage. No thanks. This plan does not serve the need of an average customer such as myself who only needs basic e-mail access and minimal data over an extended trip.
More options are needed - options that better meet custmoers needs.
I'd suggest offering an option similar to a previously offered option, where a customer could buy various amonts of data (10MB, 20 MB, 50 MB) that would be useable for a trip as long as a one month period. If it were affordable and met my limited needs, I would buy it. I will not purchase this plan that is far to expensive and does not meet my needs.
Thanks for listening.
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I understand the posters frustration. I am a long haul truck driver, and I am in the US more than in Canada, and I rely on my smarthpone for communications and navigation and general internet access. I currently have a legacy plan that allows 1gb/month of data in Can and US without roaming charges, but it is not enough data. I go over almost every month, and it is very expensive, however the add-on options (which you have to remember to purchase each time, not automatic renewal, are no real deal. I am currently seeking an alternate option.
As much as I don't want the hassle, i might go the route most Can/US drivers use, and get a phone from a US service provider, and downgrade my Rogers plan for us in Canada only.
It is an incredible shame that no Canadian provider (especially the one that seems to have the best national coverage and support) offers a comprehensive monthly plan to cover Voice Text and Data in both Canada and USA, ideally a flex plan for the data.
I'm also very disappointed at the new $7.99/day. The only reason I use US Roaming Data is to check my visual voice mail. This typically amounted to $0.05/day. Now its going to cost $7.99 to see if I have a voicemail. That's increase of 15900%.
And unlike the previous poor options, you can't even opt out of this one. I'd be very happy if they used the old rates, but added a cap at $7.99 for each 50MB, but $7.99 for 9KB...the new plan is absolutely ridiculous.
This is exactly why we need more competition for wireless in Canada.