US light is flashing

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I've Been Around
Posts: 1

US light is flashing

When power was restored after a 22 hour outage our home phone did not work . The HPT is TM402G
I did several resets but only the PWR led and the DS led are on steady ,the US led continues to flash  . No other lights are on . Any other solutions that I can try?

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Resident Expert
Resident Expert
Posts: 2,532

Re: US light is flashing

us light bulb means upstream,  when its on the modim is attempting to send data to the network to see if the network is reachable, if the phone does not work, that means the network is still down, and you have to wait for rogers crews to fix it.

 

just because the hydro came back does not mean a rogers wire outside works, the rogers wires could easily be broken by trees too and have to be repaired



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