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The end of analog

OLDYELLR
I'm a Senior Advisor

By now we surely have come to the end of analog TV. Right?

 

When I connect the cable directly to the antenna input of my TV, all I can get is the Aquarium Channel on 70.

 

Why is it then when I go to the Rogers website and select my city's channels available without a digital box, I see this?

 

18 CTV News Channel
20 NBC Buffalo (WGRZ)
21 PBS Erie (WQLN)
22 Sportsnet Ontario
23 The Weather Network
25 YTV (East)
27 W Network (East)
28 FOX Buffalo (WUTV)
62 Lobby Watch Channel
70 APTN (Aboriginal Peoples Television Network)
95 The Shopping Channel (tSc)
96 VisionTV

 

I don't get any of those channels without a box. Isn't that false advertising?

 

***Edited Labels***


Rogers PayGo. Location: S-W Ontario
34 REPLIES 34

Re: The end of analog

RogersMoin
Moderator
Moderator

 

Hello, @OLDYELLR

 

Thank you for your post. I was exploring the website to understand your query and I believe you are referring the drop down which says "Channels available without a digital box" which necessarily implies a Digital Adapter is required as the next drop down is listed as "Channels available with a Digital Adapter", hope this helps.

 

Thank you for understanding!

 

Cheers,

RogersMoin

Re: The end of analog

OLDYELLR
I'm a Senior Advisor

Yes. There are dropdowns as below.  Because there is also one for "Channels available with a Digital Adapter", one ould assume that "Channels available without a digital box" means analog, i.e., straight from the cable to the TV antenna input, like it has been for decades.

 

Channels available with a High-Definition (HD) Box

 
   
  Submit
Channels available with a Standard Definition (SD) Box
 
   
  Submit
Channels available without a digital box
 
   
  Submit

Channels available with a Digital Adapter

 

 

 


Rogers PayGo. Location: S-W Ontario

Re: The end of analog

Hi @OLDYELLR

 

There are still some areas in progress of being migrated from Analog to Digital which is why that dropdown still exists. I confirmed this with our second level support as well. Hope that clarifies. 

 

Thanks, 

RogersHassam 

 

 

Re: The end of analog

OLDYELLR
I'm a Senior Advisor

Okay, I read on another forum that someone in Toronto was still getting a few analog channels and when I change my city to Toronto I see a whole lot of them listed for "without a digital box".


Rogers PayGo. Location: S-W Ontario

Re: The end of analog

Pauly
Resident Expert
Resident Expert
So long analogue. Not sure who still receives analog cable but if u havent made the switch yet i feel sorry for you. Make the switch. Step out of the 80's


Re: The end of analog

OLDYELLR
I'm a Senior Advisor

Apparently some areas still have some analog available.  But this brings up another question. Does Rogers still offer digital adapters to people?

 

http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=DTA_ORDER&_nfls=true&setLanguage=en&_f...


Rogers PayGo. Location: S-W Ontario

Re: The end of analog

jays77
I'm a Trusted Contributor

@Pauly wrote:
So long analogue. Not sure who still receives analog cable but if u havent made the switch yet i feel sorry for you. Make the switch. Step out of the 80's

 

Don't feel sorry for them.  At least in the 80's you could pretty much depend on the simplicity of turning on the TV, getting the channels you paid for. Pop in a VCR cassette and rely on getting a full recording of the prgram you wanted, watch it/delete itor keep it fotever.

No need to find work arounds, no worries of having all you recordings deleted and your TV didn't "revoot in the middle of a show you were watching.  Watching tv was a simple stress free activity.

Re: The end of analog

JohhnyRockets
I'm a Trusted Contributor

@jays77

Exactly! What would be even nicer since we are no longer in the 80s as suggested by @Pauly would be for Rogers to give customers the option of an HD Digital Adapter. These are provided by American cable companies like Comcast, yet no consideration has been given by Rogers to making the viewer experience better with one of these devices. I suspect there is just not enough profit in it for Rogers to offer one of these devices and it would reduce the incentive to renting or purchasing a more expensve HD Cable Box. 

Re: The end of analog

Retired
I've Been Here Awhile

I knew the change to digital would affect me sooner than later. I am retired, on a fixed income and live alone. I have a digital box on the tv in my family room for most of my viewing. I have a small tv in the kitchen for the morning and dinner time news. I just lost those channels today. My parents are also retired and are quite distressed...not by the changes...but by the fact that there is yet another fee to have the "kitchen countertop" tv functional (another adapter). How I wish there was a way to prove that a one individual household can only watch one tv at a time!!! Maybe this is something Rogers can monitor and then charge for multiple outlet usage!?

Re: The end of analog

billmcintyre
I'm a Trusted Contributor

You can say that again!

Re: The end of analog

Retired wrote:

I knew the change to digital would affect me sooner than later. I am retired, on a fixed income and live alone. I have a digital box on the tv in my family room for most of my viewing. I have a small tv in the kitchen for the morning and dinner time news. I just lost those channels today. My parents are also retired and are quite distressed...not by the changes...but by the fact that there is yet another fee to have the "kitchen countertop" tv functional (another adapter). How I wish there was a way to prove that a one individual household can only watch one tv at a time!!! Maybe this is something Rogers can monitor and then charge for multiple outlet usage!?



I would contact rogers, and see if the DTA is still available.. i thought they were cuttting it off, but the page is still there.

 

http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=DTA_ORDER&_nfls=true&setLanguage=en&_f...

For well over a year + there were annoucements about it, in the bill details and elsewhere.  These were free replacement BASIC digital boxes, in which you would get the equivelent channels usually of Analog.

See if you can get them (hopefully for free still)..  Its the easiest way, without having to go full blown digital boxes.


As for the outlets.. its been a discussion for a long time.. and something that many people did not know about.
Very few people were aware, with analog even only.. depending on your package, you were only allowe X many supported outlets.
Now, with analog, there was no real way to enforce this.. you could easily split it and gain extra.. signal playing less of a big deal with analog, etc.  BUT, you still only had a supported X many outlets.  If you had an issue and rogers had to come in and fix.. they could choose to NOT help with any support beyond those X many outlets.
That its gone over to digital.. its a little more easy to control for them 😞
Many people found, that with their BASIC packages, that they were only supported for one outlet.. and having to pay for more 😞

MY opinion?  There should not be an outlet restriction.
Yes, have the normal, if the splits, etc are not done by rogers to ensure signal level is good, etc, you could pay for the tech visit.. but otherwise should not be a restriction.
GENERALLY because they are then making the money, off of the additional box rentals.
(though, often a household which may watch TV that much in that many rooms, may have the higher packages anyways, which INCLUDE many more outlets to start)

Re: The end of analog

As far as digital adapters are concerned, you need to have a cable outlet registered on your account without any digital box on it. On our side we have virtual outlets, which basically act as placeholders for the equipment. So if your account has four outlets registered, and you have a PVR on the first but nothing on the other three, that would qualify you for the adapters on the other three outlets because you would only have analog.

 

However if your extra outlets come from splitting the signal and we don't have you registered for any additional outlets, then you have to get at minimum the SD terminal which is $5.49/month. Not to mention unless you have higher then basic you'll be charged $7.49/month to have the extra outlets active on the account.

 

Hope this helps.

Re: The end of analog

OLDYELLR
I'm a Senior Advisor

@lockdown2341 But, at a bare minimum, if you have basic cable and just one outlet, and can no longer watch TV because it's now all digital, you'd qualify for a free digital adapter at no extra charge, monthly or otherwise. Right?


Rogers PayGo. Location: S-W Ontario

Re: The end of analog

Correct. If you only have one outlet with no box attached to it, then you can get the free adapter. That's primarily the types of customers who would've been notified of the change originally.

 

The charges would only come with additional outlets or rental of additional equipment.

Re: The end of analog

OLDYELLR
I'm a Senior Advisor

I'm guessing many customers with just one TV could still be on paper billing and may have missed the notice about going digital and the digital adapters in the small print at the end of their bills.


Rogers PayGo. Location: S-W Ontario

Re: The end of analog

It's entirely possible, yes. I'm certain they would notice once the analog channels stop working though.

Re: The end of analog

truggles
I've Been Here Awhile

So, if we have a TV that was directly hooked up to the cable cord, but already have an adapter (supplied by Rogers) hooked up to a different TV in another room, are you saying that I can pay extra for another outlet and then get an adapter?

Re: The end of analog

If the outlet that corresponds to your cable cord going to the TV is on your account yes. If it is an outlet that was not personally installed by ROGERS, you're most likely not paying for it already and wouldn't be able to get an adapter.

 

 

Re: The end of analog

Mikeej8
I Plan to Stick Around

Whats going on with Rogers cable TV?????? I have been on Twitter and DM..a waste of time with no real answers or reasons.! On candianoutages.com there are plenty of people with same problems..a Twitter rep told me they SOMETIMES post outages..where???   Its been 3 days no cable..its not the TV,its not the box or modem...its Rogers signal failure..Im sick of watching FISH TANKS for 3 days...

 

 

**Edited Lables**

Re: The end of analog

Fishtanks..

That begs me to ask a question..

Is the fishtank the ONLY channel that you are getting?


I beleive that is the only channel left on Analog..

How are you connected for TV?  Are you into any cable box? or just from the outlet to the TV?

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