Terrible Connection Issues

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I've Been Here Awhile
Posts: 3

Re: Terrible Connection Issues

Hitron Rogers Ignite box is continually stuck with "No ranging" and the "T3" connection problems this morning @ M5V 3V5. Phone support said there is a service interruption. I noticed slow speeds this morning and tried rebooting, but now I get no speeds. Any warning at all before "Service interruptions" occur would be cool.

I Plan to Stick Around
Posts: 47

Re: Terrible Connection Issues

I see these critical priority DOCSIS Event log entries repeatedly. Are these an indication of why the latency is ~40ms in speed check?


No Ranging Response received - T3 time-out;