Many of our TV channels are black without sound. This is the 3rd time in the last couple months. The other day, I lost Internet and Home Phone service for over an hour. Called friends in the area and they too are reporting these "missing" channels. Rogers, you have ONE more chance. If this happens again soon, I will take my business (for all services) elsewhere. You guys have been the most unreliable provider I've been with.
Same thing just happened to me today. It was fine in the morning then some guys tinkered with the cable junction outside my home, when they did it I lost tv and phone. Didnt watch tv again until now and I find that a bunch of channels are now pixels, CBC, CItyTV, CNN, BBC. Whats going on and most importantly how to fix it?
Should you guys make sure things work after you tinker with it?
I live in Bradford,On and my channels are messed up too.
Bravo ch40,Space ch50,TCM ch48 and about 15 others as well I dont use a digital box I have basic cable I have not tuched me cable lines I just turned my tv on and poof there messed up and all pixelated I have been waiting for a month to watch the last episode of 'Flash point' on Bravo it starts at ten tonight and if I cant see it I'am going to be very upset
while its possible those areas issues are affecting you.. not necessarily either.
It will help if others that posted here, if they come back, could post where they are located (could richmond/thornhill area).
I know its not just a 'north of thornhill' sort of thing, as i am in keswick (so not far from you, just across the marsh/bottom of the lake) and it is ok here.
An outage may impact some Rogers Internet, Cable and Home Phone customers in some areas of Scarborough, Markham, and Thornhill. We apologize for the inconvenience and are working to resolve ASAP