TV Guide on Home Edition iPad app

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I Plan to Stick Around
Posts: 27

TV Guide on Home Edition iPad app

The TV Guide on the Home Edition TV app is amazing. 

Can this guide be made accessible through a PC browser.  If not, can it be? 

Also, can the guide store the previous days listings so that if need be you can go back.

 

Thanks in advance.

 

 

 

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Resident Expert
Resident Expert
Posts: 2,729

Re: TV Guide on Home Edition iPad app

@falcios:

 

Sure, you can use it on a PC browser.  Here are a couple of "FAQs"

 

http://www.rogers.com/web/support/tv/anyplace-tv/284?setLanguage=en

 

http://www.rogers.com/web/support/tv/anyplace-tv/410?setLanguage=en

 

Here's the link you use on your browser:

 

http://www.rogersondemand.com/

 

The "Manage PVR" icon should appear on the red bar, just to the right of "Kids Zone".

 

You cannot see/store the previous day...

 

Although this is a great app, there are occasions when it will not work, so don't panic when it's down. I find it's down perhaps 1-2 days per quarter. It's also down most nights from 2-4 AM, sometimes longer.  It's also best to try to use it off-peak - not at lunchtime or primetime.



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I Plan to Stick Around
Posts: 27

Re: TV Guide on Home Edition iPad app

Thanks for the info

Unfortunately, I have the Netbox 4642 with no PVR.

 

Early one morning, I opened the app to search the guide & I received an error. Checked back again, received the same error.  My TV was switched off, so I switched it on & it worked.  I don’t know if this is a coincidence or not.

Resident Expert
Resident Expert
Posts: 2,729

Re: TV Guide on Home Edition iPad app

Without a PVR, obviously you cannot set recordings, etc.  I'm not sure if that precludes you from using the guide on your computer though...



Resident Expert
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Posts: 13,850

Re: TV Guide on Home Edition iPad app


@57 wrote:

Without a PVR, obviously you cannot set recordings, etc.  I'm not sure if that precludes you from using the guide on your computer though...


Well I guess through the web access for it.. it does say 'Manage PVR' right?

Though, you can use it to browse the guide, etc, regardless of WHICH box it is.
You just cant do any of the PVR settings.



I Plan to Stick Around
Posts: 27

Re: TV Guide on Home Edition iPad app

I don't have any icon to the right of Kids Zone.  I guess Rogers only provides the guide for actual PVR customers only.  It would be nice if they could provide it to all Netbox users.


@Gdkitty wrote:

@57 wrote:

Without a PVR, obviously you cannot set recordings, etc.  I'm not sure if that precludes you from using the guide on your computer though...


Well I guess through the web access for it.. it does say 'Manage PVR' right?

Though, you can use it to browse the guide, etc, regardless of WHICH box it is.
You just cant do any of the PVR settings.


 

Resident Expert
Resident Expert
Posts: 13,850

Re: TV Guide on Home Edition iPad app

As far as i know, EVERYONE should have access to it, regardless of PVR.


Now, one thing i have found many times.. is if you are already logged in.. say like here.. then go to the page, it wont show up.

 

Log out, then the icon should appear.

 

Click on it, log in, etc.



Resident Expert
Resident Expert
Posts: 2,729

Re: TV Guide on Home Edition iPad app

I'm not saying this will work, but if your name appears at the top of the screen, try logging out and logging back in.

 

Also, Rogers is currently having Server issues with AnyPlace, so give it a few hours or try again tomorrow...



I'm a Senior Advisor
Posts: 3,441

Re: TV Guide on Home Edition iPad app

Yes, the Manage PVR web app is great even without a PVR to browse the Guide and search for shows, but it's been down all day today.

 

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, rogers.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I Plan to Stick Around
Posts: 27

Re: TV Guide on Home Edition iPad app

Thank you for your genius idea.  I needed to logoff and logon.  I've checked to remember me when I access the website and I've never logged off.

 

Thanks so much it worked.