I still see the old fashioned guide. The one where you can change the colors - Roller Rink, etc. I don't mind, but when people come to my house they always comment on it. For some reason I never get any updates.
All Rogers Technicians can suggest is to unplug for 5 minutes. Never works. I don't mind the colorful guide actually, I'm used to it.
@ChrisCross Do you have the Scientific Atlanta 8300 box? If so - it will NOT be getting the Navigatr guide.
And believe it or not - if you ever try the new Navigatr interface - you may be happy to still be able to use the old (SARA) interface on the 8300 box.
If you ever DO get Navagatr - please come back here and let us know what you think of it.
Definitely signal related. I purchased the HDTV Box 3 years ago. Rogers wants me to buy or rent a new box... instead of sending a technician to my home to sort out signal from basement. I was with Bell at my other residence... they're just as indifferent.
I actually posted wondering if anyone else still got the old fashioned colorful guide.
As I pointed out in my post - I haven't received an update in 3 years. Still with the old fashioned colour guide, blue or green or whatever colour I choose from the selection.
If I purchased a Scientific Atlanta 8300 brand new box - I'd still see the old style TV guide as it's a signal issue.
Sounds like you may have a Nextbox 2 (8642) with SARA firmware installed.
Consider yourself lucky and stick with it.