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Switching Inputs on Nextbox 3.0

nadine78
I've Been Here Awhile

When I switch to a different input and try to switch back to TV after, it doesn't work.  I will be watching TV on input HDMI2, then when I switch to say HDMI3 for PS3, when I try to go back to HDMI2, there is no signal. If I re-start the box it will start working again. This only became a problem when I hooked up the Nextbox 3.0. I tried 2 different HDMI cables on the advice of Rogers, and it did the same thing for both of them.

 

 

***Edited labels***

56 REPLIES 56

Re: Switching Inputs on Nextbox 3.0

lavalamps
I Plan to Stick Around

@falkirk1963 wrote:
I bought this $20 adapter and my system now works as it should. http://www.lindy-usa.com/hdmi-cec-less-adapter-female-41232.html

How much was shipping to Canada?

Re: Switching Inputs on Nextbox 3.0

Pburden
I've Been Here Awhile
Gdkitty,

You nailed the my issue about the IR Spray. Disabling 'automatically adjust brightness' and my nb3 hasn't crashed since the new year. Quality of life has increased as my wife isn't complaining about this now.

Re: Switching Inputs on Nextbox 3.0

Good to hear pburden 🙂

Re: Switching Inputs on Nextbox 3.0

SavvyChimp
I Plan to Stick Around

Its going to cost you another $20 for the shipping to Canada.

Re: Switching Inputs on Nextbox 3.0

lavalamps
I Plan to Stick Around
 

Re: Switching Inputs on Nextbox 3.0

lavalamps
I Plan to Stick Around

@SavvyChimp wrote:

Its going to cost you another $20 for the shipping to Canada.


OUCH that's ridiculous to ship a tiny piece of plastic. Guess I will try to get Rogers to supply a fix or reimburse me for the necessary part.

Thanks

Re: Switching Inputs on Nextbox 3.0

many have been asking for the fix.. and nothing yet.. while we may get one. it wont be quick.

You can TRY to get them to give you a discount for the trouble.. talk to retentions.

(only other options is turning off CEC on the TV/AVR, but would make it so no other device would work with it)

 

These are the only other guys i have seen with a CEC less thing

https://www.pulse-eight.com/store/checkoutshippingaddress.aspx

 

Cable.. though its only 25cm long.. so would need to use a HDMI extention cable with it likely.

Re: Switching Inputs on Nextbox 3.0

lavalamps
I Plan to Stick Around
If we can find the codes to get into the service menu we could probably disable the cec function.

Another option is to Disable the Pin 13 cec function by carefully cutting the pin 13 wire in the cable. This option should work but best to try on an inexpensive cable first.

It's a shame that we can't find the cec free adapters locally as the shipping costs makes it to expensive an option

Re: Switching Inputs on Nextbox 3.0

lavalamps
I Plan to Stick Around

Smiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOL

 

UPDATE UPDATE

 

I cut open the HDMI cable using an exacto knife, and I carefully cut the GREEN wire which I found to be the CEC connection by looking on the internet at a connection guide,  http://www.hdmi.org/installers/insidehdmicable.aspx

 

The ARC function now works perfectly.

 

Seems like the least expensive option if you are handy, at least until the Box gets a firmware update to fix this issue Hopefully.

Re: Switching Inputs on Nextbox 3.0

AccordXTC
I'm a Reliable Contributor

 


lavalamps wrote:

Smiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOLSmiley LOL

 

UPDATE UPDATE

 

I cut open the HDMI cable using an exacto knife, and I carefully cut the GREEN wire which I found to be the CEC connection by looking on the internet at a connection guide,  http://www.hdmi.org/installers/insidehdmicable.aspx

 

The ARC function now works perfectly.

 

Seems like the least expensive option if you are handy, at least until the Box gets a firmware update to fix this issue Hopefully.

I would like to send a BIG THANK YOU, to lavalamps for this. I did mine a little different tho that would be a cheaper option. purchase a HDMI adapter male to female, my luck had one around the house. I used the link to show me what pin to push out of the adapter using a small blade from the wifes scrap book tools and I was able to push the pin side to side without damaging the other pins and it broke off free. Then installed off my the 9865, plugged in the hdmi and BAM works awesome. Can not say thanks enough about this find. 
ARC works great again just like it should. 
Hope this helps more people

 

 

 

Re: Switching Inputs on Nextbox 3.0

nigelncwong
I Plan to Stick Around

here we are in 2017, I am having exactly the same problem!  great job rogers!

 

I'm gonna have to try one the methods mentioned above as disabling CEC did nothing for me.

Re: Switching Inputs on Nextbox 3.0

57
Resident Expert
Resident Expert

@nigelncwong:

 

The CEC issue was fixed long ago. That's why there are no recent posts in this thread.  I suspect there may be an issue with the 9865 (NB3). Perhaps do a reboot?  Or the HDMI cable is not connected well at both ends causing the error?  Or the TV is somehow the problem - do you have the latest firmware on your TV?



Re: Switching Inputs on Nextbox 3.0

nigelncwong
I Plan to Stick Around
I have done many reboots. The model number says cav10455hd.

It is the 4k box

I have tried a few different cables.

Re: Switching Inputs on Nextbox 3.0

57
Resident Expert
Resident Expert

@nigelncwong:

 

You posted in the NB3 thread!  The answer for a 4K box is totally different.  I suggest you read the various threads on the 4K box since there is extensive discussion regarding handshake issues, especially for certain  model TVs and especially for people attempting to send the HDMI signal "through" an AVR. 

 

If you're attempting to go through an AVR, I suggest a direct connection to the TV and separate digital audio connection to the AVR.  If you have one of the affected Samsung TVs, check out the various solutions in the Samsung thread.

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...



Re: Switching Inputs on Nextbox 3.0

nigelncwong
I Plan to Stick Around

Thanks.  

 

My symptoms are exactly as described as the OP of this thread.

 

I have read the 2 threads you mentioned but there is nothing that can help me.

 

I am already directly connecting my TV to the 4k nextbox.

 

each time i switch input, coming back to the input with the nextbox connected i get no signal.  I have disabled CEC on my TV already.

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