Spotify Question

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Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Spotify Question

Hi @saftab

 

Welcome to the Community Forums!

 

Wel definitely assist with accessing your Spotify account.

 

Send us a private message to @CommunityHelps the next time you are online and we can take a closer look to resolve this for you.

 

 

RogersPrasana

I've Been Around
Posts: 1

Re: Spotify Question

I have a share-everything plan, and there are two lines included.  I've accidentally linked both lines to the same spotify account, when activing the service. How could I reset the setting and reactive this service again? I found some suggestions which said I could cancel and switch to other promotion first, like texture, then switch back to spotify, but I can't find the cancel option on MyRogers page.

I've Been Here Awhile
Posts: 3

Re: Spotify Question

hi

 

spotify does not work

i receive error messages when i try to add it, saying ''system error''

i am a disappointed client ,help

 

thank you

Moderator
Moderator
Posts: 319

Re: Spotify Question

Hi @yourbride,

 

Welcome to the Community Forums, and thanks for reaching out! You've come to the right place for help.

 

I'd love to get Spotify working for you! It's probably my most frequently used app.  Can you clarify the issue you're having? Are you getting a system error when trying to download the app or are you having issues adding it to your Rogers account? 

 

Have a great weekend!

 

RogersShaun

I've Been Here Awhile
Posts: 3

Re: Spotify Question

hi!

 

i spoke to 5 agents and no one has been able to do something . You're a hero if you fix my issue

 

just like many other people, when adding spotify it says '' system unavaible, please try again later' . Its included in the six months plan for free but i am not able to add it.

I've been having the same message for about a week

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Spotify Question

Hi @yourbride

 

Welcome to the Community Forums and thank you for posting!

 

You've come to the right place! We'd be happy to assist with your issue.

 

Do you have an existing Spotify account? Have you tried multiple browsers?

 

Let us know to further assist.

 

RogersPrasana

 

I've Been Here Awhile
Posts: 3

Re: Spotify Question

I tried multiple browsers

I do not have a previous account
Moderator
Moderator
Posts: 702

Re: Spotify Question

Hello @yourbride,

 

We may have to take a look into the account to see what's causing the error.

 

Please reach out to us via PM @CommunityHelps, so we can assist you further. To learn more about our private messaging system please read this blog.

 

 

 

 

RogersZia

I've Been Here Awhile
Posts: 4

Re: Spotify Question

Hi I have spotify question ? can you help me ? 

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Spotify Question

Hi @ddchampaneri

 

Welcome to the Community Forums and thank you for posting!

 

We can definitely assist with your questions on Spotify, that's what we are here for!

 

Let us know how we can help.

 

RogersPrasana