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Spotify Question

I've Been Here Awhile

I have three lines on a share plan. I have access to set up 2 Spotify accounts. But i should get three. Or am i confused. Any help would be greatly appreciated.


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103 REPLIES 103

Re: Spotify Question

Hello @RogersGabrielle


Unfortunately no, it's more than 30 days now

But I decided to give a try anyway, now I have Texture instead but I cannot select back Spotify, I shouldn't done that Smiley Sad

Is there a way I can have back spotify? And then have it on both lines?




Re: Spotify Question

Hello @zageyiff


We would like to help in getting your issue resolved. Addressing the issue you’ve described involves accessing your account. Next time you are online please send a private message to @CommunityHelps and we can look into your issue further.


Looking forward to your response.



Re: Spotify Question

Trying to remove a spotify account from MyRogers


I have added a Spotify account to MyRogers and would like to remove it as I have to use Facebook to log in to the spotify account so the only way to change it so I didn't have to use facebook to log into Spotify was to create a new account, but now because I linked my old account in MyRogers I don't know how to remove it and add the new made one? Please help. Thanks in advanced 

Re: Spotify Question

Hello @JayeeMedia


I just wanted to clarify the information provided above.


If you currently subscribe to Spotify outside of Rogers, your MyRogers account will not reflect this.

However, once you log into your Spotify account, you will be informed to cancel your paid Spotify account in order to take advantage of the promotion which is included in the Share Everything + plan.


If you are already paying for Spotify Premium separately, you can still add it to your plan for free; there are just a couple steps you need to take.


To start, you would need to sign into your MyRogers account on or through the MyRogers mobile app.

Then you need to Select Spotify Premium as your experience, and then sign into your Spotify account – all of this happens with MyRogers.

Once signed in, if you have a Spotify Premium paid subscription, you will need to cancel it in order to have Spotify Premium applied as a free experience on your plan.


I just wanted to make sure we were all on the same page here 


Let us know if you need further assistance! 



Re: Spotify Question

I Plan to Stick Around

Changing one of my 3 Spotify Premium subscriptions


I just upgraded my Rogers Share Everything account so that I now have 3 free Spotify Premium accounts.  I reassigned my personal Premium account fine, following the instructions provided by Rogers.  However, on the second account, I assigned the phone line to a Facebook account that I would like to change.  How do I cancel that Premium subscription to Spotify now, that's been associated with one of my 3 share everything phone numbers, and re-assign it to another Facebook account for Spotify login?


I suppose another way of thinking abou this would be how do I cancel the Spotify link on my second line, so that I can re-assign it?