I appreciate the responses in this post. I literally just got off the phone with Rogers 30 seconds ago and they finally took some accountability for the issue. I've swapped out three top boxes and changed all the cabling on the outside and the inside of my house and the issue remains! when I first called they made me feel like I was the only one with this problem and it could possibly be my TV. I've made sure I have all the correct HDMI cables and firmware update required to run 4K properly. In fact sony released an update just yesterday for my model. I know my inputs supports hdcp2.2 as well.
After much communication with Rogers and their top level support staff...they finally took full accountability and stated the issue is on their end. I know for certain there was an issure with the sportnet1 channel...they thought they resolved it weeks ago but clearly not...In fact all channels other then 999 are not broadcasting correctly. I was told they should have this issue resolved or have more answeres in the next 24 to 48 hours. I understand the technology is fairly new but it angers me rogers can take our money and expect us to pay a premium for this type of broadcasting. Not acceptable! Call them up and get a credit on your accounts.
Thanks for clearing that up. When the tech came out he said he didn't see the 4k channels on my package. Be just assumed I was getting a freebie. Which I found odd. But if the promotion is for a year for free that's good to know and that explains that. I never told. But yes we do still pay the increase on the box itself.