Slow / Intermittent Internet London

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I've Been Here Awhile
Posts: 3

Slow / Intermittent Internet London

I have Internet Lite - supposed to be getting up to 6mbs but over past few months only getting up to 3 - very slow. Also, past few days the internet will drop off unexpectedly for a period of time then come back up - only to go back down again later. Up and down - very frustrating. 

 

Anyone else having same issues? 

 

 

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Retired Moderator Rogers_Kate
Retired Moderator
Posts: 618

Re: Slow / Intermittent Internet London

@Shayno are you connecting to the modem directly or over WiFi?

 

Does anyone else in the community have suggestions?

 

Rogers_Kate