12-27-2015 11:34 PM
Hi @jpg222,
Welcome to the Community!
Can you please explain the exact issue you are having when trying to choose Spotify? Are you getting any messages? Are you not able to see the Spotify option at all?
Thank you,
RogersHassam
12-28-2015 12:18 AM
it's not letting me select spotify. just gives me a option to buy it or UPGRADE my plan.
I Would Just like to select it but there is no option to do so.
12-28-2015 12:24 PM
i am having the same issue. Just signed up a few hrs agao. Whats my next step?
12-28-2015 03:24 PM - edited 12-28-2015 05:20 PM
I forgot to mention when I first got my new plan I was able to choose my expernice. but it would not let go thorugh because I was using a username it kept telling me to sign in with a e-mail when I would try nothing happened after I talk to support they fixed that.But now I can sign in but cant select anything, makes no senes maybe my wierless account is not linked? no idea whats going and know one on live chat can help maybe someone here can? anyone working can you help?
12-28-2015 05:26 PM
Good Evening @jpg222, @chuipka, @aliaaustinson,
Thanks for clarifying your issues and the steps you have taken already.
We would like the opportunity to take a deeper look into your account and help you resolve the issue.
Please send us a private message to @CommunityHelps the next time you are online and we can assist you further.
12-28-2015
06:57 PM
- last edited on
12-28-2015
07:53 PM
by
RogersMoin
Need help with Spotify
Am trying to add Spotify as with my share everything plan. Having trouble with the MyRogers page and managing my experience.
Can someone please assist?
Sad without Spotify
12-28-2015 09:37 PM
12-28-2015 11:15 PM
Hello, @jpg222
Thank you for your patience, I’d like to help. You don't need the @ symbol when sending the message. I’m going to send you a private message from CommunityHelps. Please check our message via the envelope icon that appears on the top right-hand side of your screen when you are logged in to the forums.
Cheers,
RogersMoin
12-29-2015 12:03 PM
12-29-2015 05:58 PM