Like the subject suggests, I am sick and tired of Roger's home Internet service busting on me every half 'n hour. I didn't have practically any Internet connection since last night. It momemtarily comes up once in a while, only to drop again. I know there's no problem with my home network as it was working even the day before. Is anyone else experiencing this frustration? It happened last week as well! After talking to the Rogers support, I realized they are just a bunch of no-good service reps who either don't have any clue as to what maintanance/outages Rogers is having, or refuse to admit it. Their only response was, "make sure the you plugged in the power cord and your modem is turned on!" Even my 90-something grandma knows more than that!
I have rogers tv as well. TV is always fine even when Internet dropped. I am exhausted. I will post my connectivity data tmr. If the tech can't figure it out tmr, I will go for bell. I know bell doesn't share bandwidth with neighbours and has its own cables. But I have contract with Rogers, not sure if I get penalty for this situation.
That makes me laugh. Bell may have its own cables, but DSL traditionally has been extremely sensitive to i) cable length, and ii) cable quality. And if either is bad, it can't be fixed.
Then again, maybe I am still unimpressed that 15 years ago, when the DSL at my parents' house started getting flakier as the weather got warmer, Bell literally said 'your distance to the CO is too high, we can't fix this, go and sign up with Rogers.'
Then my aunt had DSL a few years later in downtown Montreal, it worked fine. She moves to a smaller town, Bell tells her it's available, but it was ridiculously moody (and slow when working). My late uncle called up Cogeco and basically begged to be the first house connected when they finally launched cable Internet in that area...
At least with Rogers, I have never heard of a physical plant problem that was unfixable. Yes, it may take a bit of aggravation to get the big red Rogers vans (rather than the subcontractors) to turn up, but once they do, the problem eventually gets fixed.
I've been having issues over the past month and they've only been getting worse. Constantly the connection will drop/go off and on, off and on, off and on.
I took my SMC modem/router into Rogers this past weekend and they gave me a new one (a Cisco). But that didn't do anything.
It's been getting worse every few days. It's come to the point where the Wi-Fi doesn't work AT ALL during the day. Then, up until aroud 3-4pm in the afternoon it might work. But only for 20-30 minutes if I'm lucky. Then it will stop working for another half hour to an hour. This goes on late into the night.. But by midnight it's working flawlessly! Makes no sense and it's beyond frustrating. I should point out that I'm the only one in the house using the internet, with the occasional connection from someone else (friend or family member).
What could possibly be the problem!?