Service not available??

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I've Been Here Awhile
Posts: 2

Service not available??

So we live just east of Guelph - 5 minutes to downtown - and Rogers informs us that we cannot get cable or high speed internet because they don't service it. You would think that by now most residences located just a hop skip and jump from a major city can have these benefits, but no - the town of Rockwood still can't even access Rogers services. What's up with this?? I'm tired of Bell satelite and paying for channels I don't use when my neighbour, who lives just 2 roads west of us, can access all Rogers services. Can anyone tell me why, in this the age of the 21st century, that I cannot enjoy these services??

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I'm a Trusted Advisor
Posts: 32,018

Re: Service not available??

Hello Bernermum

You aren't the only one. Many others have asked this question in other places as well. It seems the same is happening to Bell as well.. It depends on the area & IF Rogers is allowed to cover that area / can work in there. Many problems can ac-cure when a cable / cellphone & internet provider want to access a area but can't due to construction / rule & ect it seems.

Seeing as the rogers rep you spoke too, it seems they do not service is. It could be many reasons why. I would suggest calling again & seeing what they say again.
Resident Expert
Resident Expert
Posts: 13,988

Re: Service not available??

Sometimes it all where the lines are, simply.

If there was no cable lines there laid/hung, that its hard to get service to that location.  They CAN, but they have to spend money on covering that area, etc.. has to be worth the investment


Thats one thing satalite has over cable.. can pretty much point anywhere, not restricted to the line 😞

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