Service Issues

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I've Been Here Awhile
Posts: 2

Service Issues

I have an iPhone 4 and ever since I updated it to iOS6, I have major problems with the service. It randomly has no service in areas I used to have service in, or it flucuates between searching, no service or minimal service all the time, even when I am at home or standing outside. I tried putting a new SIM card into it, it made no difference. How can I fix this problem?

 

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I'm a Trusted Advisor
Posts: 32,018

Re: Service Issues

Hello mariachaudhry15

Have you tried doing a factory reset? That will wipe the phone clean to the way it was when you got it. Try doing that and see if that works. Also have you tried calling Rogers tech support for them to resend the settings?
I've Been Here Awhile
Posts: 2

Re: Service Issues

I will try doing that and no I haven't called them. Will do so if the factory resetting doesn't make any difference.

I'm a Trusted Advisor
Posts: 32,018

Re: Service Issues

Try that and see. If you still have warranty on the phone, take it to the Apple store and see what they say.
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