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Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor

Hello everyone!

 

Just a few moment ago Samsung announced their new devices. The Galaxy S6 & Galaxy S6 Edge. The Galaxy S6 packs a 5.1-inch QHD display, 3GB of RAM, Samsung’s own octa-core Exynos 7 chipset, 32 / 64 & 128GB of storage, and a 16MP camera in the back. The battery in the S6 is 2550mAh while the S6 Edge packs a slightly larger 2600mAh cell , Wireless charging  & Cat6 LTE. Both devices have the same internals but just the EDGE has a bigger batter & weights more. Samsung has tipped that the Samsung Galaxy S6 & S6 Edge will be released April 10th but we do not know if Rogers or any canadian carrier will be included in that date.

 

Once Rogers announces the device / pricing & reservation information, Log into My Roges - Product & Services - Device Reservation & make your pick. please post anything about both devices on here.

 

Also please use this format when writing down which device you got & what reservation number you have & color / model. This will be used to know each users information so we all know what model / color & device u got.

 

Phone -

Color -

Model ( GB) -

Reservation number -

Location -

 

 

Again thank you for coming on here & hope Rogers opens up the reservations soon!!! Also another note to make. I would HIGHLY suggest you pick a Rogers corporate store for your reservation as in the past with other reservations the third party Rogers store may not get the device when it ships out & they use a different warehouse. So it may be a hassle.

 

Also please not making a Reservation with Rogers does NOT mean you will be first on getting the device & does NOT garranty you will get the device at launch. You will need to put a $40 deposit down for them to hold the device for you BUT u get it back once the device has been shipped or the reservation has been cancelled.

 

Click HERE to check out the Rogers Resevations system FAQ.

 

Again please keep any questions about the S6 / S6 EDGE in this thread!! Thank you:)

 

***Edited Labels.***

1,932 REPLIES 1,932

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @xvitax

Haha awww!. Yeah you most likely have to wait until next week

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!


@Meowmix wrote:
Hello @Tennoh

That is because they never shipped the wireless charger with urs. I got my edge on outright and got my wireless charger for free and so did many others. So ur never got shipped with the device or they didn't have any.

Glad u got urs though.

 

It may be because they tightened the promo with gold devices?  I would like to know if other gold reserved outright pirchased users got a wireless charger.  Don't tell me I didn't get one because it was a limited quantity promo and by the time gold devices became available they all ran out.  So gold users by no control of their own don't get a charger..

 

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

@Tennoh @Meowmix 

 

I just reserved a plain old black s6 32gb not edge last week right before they canned the promo/ability to reserve. I see from tracking my device should be at my store today and I hope to grab it tonight after work. I won't be doing an outright purchase...so I'll update tonight whether I got my charger or not.

 

I hope so, seeing as to that's why I went the reservation route instead of just going into a store. Worst case I grab a $10 one off amazon but still, the official samsung one would be nice...

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @Tennoh

It could be but Rogers NEVER said or promoted that the wireless charger is limited to white and black. So u can't tell me it's not for the Gold either. We will never know. It can go any way. No one will know unless Rogers let's us know.

I know the store I called said they have wireless chargers for free whoever reserved the device in any color. Who knows.

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @notreallyafan

Exactly! So since they did say u will get it, it will come unless they didn't have enough. Some people didn't seem to read the fine print saying " while qualities last". That means they could or couldn't have enough.

It all depends though as no where did Rogers say that the gold model wouldn't get the wireless charger.. Anyways we will see.

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

@Meowmix My thinking would be when quantities deplete, they'd remove the promo...which they did. I would hope they fulfill everyone who got in while the reservations were open. I'll call up and pitch my case if I don't get one...like I say a knock off one is ten bux on amazon, but it's more the fact I wasted a week waiting for the basic device when I could have snagged one from any store (and my current phone is busted, so I've been limping around on my z10 from work).

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @notreallyafan

That is true. You can always call up and ask them for a credit for that amount or something due to not getting it. They will do it for u if u speak to the right rep.

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Well, just called back to my store.  And good news.  I have my wireless chargers!  They have been just busy unpacking boxes and missed it.  I can understand that as when I picked up my devices they didn't as of yet scanned them in.  Anyway they are holding it so I can pick them up later today.  Even though I already have prior model Samsung chargers, yay to more free chargers!

 

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @Tennoh

There u go! So u will get urs and as i said all gold ones will get it 🙂 :). Enjoy!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

I was number 210 on the reserve list and my status still says "in progress". But I just got a call that my phone is here along with the wireless charger. Gold 64gb edge. Located in Calgary. Regualar non-business customer

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @Waleed786

It seems like the system didn't update due to them just shipping them out fast so the system wants updated properly. Enjoy ur phone when u get it!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

pktlam
I Plan to Stick Around
called my store in BC they haven't gotten any ups shipment yet =( finger cross i'll get it today

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

comcry
I Plan to Stick Around
Do you have a work around suggestion if I go to the store (keeping in mind I'm a business customer) and they have my phone (which they do in 64GB instead of 32GB) and they attempt to do the release but the system doesn't allow it?

I called and they said they would try it but do not know if the system will allow them to release the phone to me.

Can I just get charged for it. When I receive the one by mail. Bring it back and get a refund or something.

I do not want to wait indefinitely while not having a phone in the meantime.

Any suggestions! Please & thanks!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

AFFF
I've Been Here Awhile

Seems like I won't be getting my phone for a while, #105 for the s6 edge gold 32gb, status still says open.

 

I ended up calling rogers and they said they ran out of the 32gb variation in all colours...don't know when they're going to get more.

 

Ugh Smiley Sad

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

kingkoopa1028
I've Been Around

I am #23 for the Gold 64GB S6 Edge for the Eaton Centre location in Toronto... It has been "In progress" since yesterday.

 

I have friends who were lower on the list (#67) at different stores and they got it already.

 

Explain to me how I still dont have mine.

 

What is the point of pre-ordering? Really frustrated with Rogers right now.

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

elusiv3
I've Been Here Awhile
I'm #23 for a 32gb gold edge for pickup in Mississauga and my still status is still "open". My thoughts on this preorder system are the same...

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

ok my journey is about halfway over! I've been on a decent corporate plan for like 13 years (not through rogers business, I set this up years ago and then added the $30 6gb plan years later). My phone is waiting for me at the store. I called in to the consumer end of things, changed my plan to some stupid expensive share everything plan so I can go in and pick up the phone under subsidized costing and get the free charger. Tomorrow I'll call into business accounts and change over to my new company's business plan. I think the plan is $2 month a more but I finally get unlimited picture messaging (shows how old my first plan was).

Complicated way of skipping the rogers business queue but hey, it works! Good luck to everyone else!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @AFFF

Samsung has not made enough devices to ship out to the carriers to have enough it seems. I would suggest calling other locations to check!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @kingkoopa1028

The point of the reservation system is if the stores do not have any & the warehouse does, the reservations will get them. You also need to read the FAQ before doing a pre order or resevation.. I pointed that out on Page 1 first post that i made.

Are all of them on the same color / model & device? Also what numbers did they have? If you read the thread you will see many got calls from their stores saying to pick the device up but their status is IN PROGRESS. Rogers must of shipped them last night without changing the status by accident,.

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

polishpat
I Plan to Stick Around

Just wanted to share how happy I am. Even if the status is still "In Progress", my phone has arrived safe and sound to papa, with the wireless charger. Boy is this beast GORGEOUS!! I mean WOW, i've never seen such a beatiful phone. Screw the HTC One, or any other, this phone just won Mr Universe!!!

Re: Samsung Galaxy S6 / S6 Edge Questions / Reservation numbers!

Meowmix
I'm a Trusted Advisor
Hello @polishpat

Glad to hear you got it & it is the most gorgeous device out there! I got the Clear view case for $69.99 from Bell downtown & loving this case so far as well!!!