I had noticed at the begining of June the OS upgrade page said that we'd see the 5.1.1 for our phones same month and that now has changed to Coming Soon! Anyone know what hapened or why Rogers backed from releasing the update.
The memory leak on this phone is a big killer on the device, restarting and closing out apps is a bandaid fix I'd like to see go away. Any mods know if or when will see this update?
Solved! Solved! Go to Solution.
I have a new Samsung S6, and have been having lots of issues with service. About half of my imcoming calls get directed straight to voicemail even when I'm in a full LTE service area. I will eventually receicve a voicemail alert about half hour later. Also a lot of my incoming text messagese are delayed by over 12 hours, sometimes I will get them right away after I restart me phone. Is this a service issue or a device issue? if it keeps happening I'm going to have to try another provider.
At the Whitecaps playoffs in downtown Vancouver last night, full bars LTE and GSM, no internet connectivity at all, no texts.ROGERS and their TERRIBLE customer service! WILL NOT FORGET THIS TIME!
Is anyone running the Telus firmware on their S6 and if so can you confirm if it's working 100%. My phone will be on that network before my contract runs out now anyways.
Just posted to their FB page
"Thank you for your "great" customer service with the S6 and multiple failed updates. Thank you for leaving all us S6 users either without LTE or without the ability to not use our phone for basic phone functions for over 2 months now. Most importantly thank you for not providing us with a single real update of what is happening even though Telus has already fixed this issue as of nearly 2 weeks ago. "
Also going to be filing a complain with the CCTS soon. The more posts we get on the Rogers page, comments and likes we get on all the posts the faster we'll get a real reply from Rogers.
Edit: Also Paul I have not done so myself but I have talked to a few people who have installed the Telus update and it does fix all problems.