cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S5

barbas
I Plan to Stick Around

Recently I check my data usage and I notice that the measure of the phone is the same rogers charge me........ now If rogers charge me 5gb on a month and the phone count that use 5gb in the month where is the ( a lot ) WIFI I use and supose to be free?

Any one know how to see the real data rogers charge or the data used on WIFI?  Thanks

 

 

***Edited Labels.***

3 REPLIES 3

Re: Samsung Galaxy S5

Meowmix
I'm a Trusted Advisor
Hello barbas

Are you sure you aren't running any apps without WiFi on? Also are u sure when the phone is on standby the WiFi on? Check the advanced settings in ur WiFi settings to see if it turns off on standby.

Re: Samsung Galaxy S5

barbas
I Plan to Stick Around

I will check that but the rare thing is the two date usages are the same, if I understwd the charges will be on my usage but when I switch to Wifi will be free so the phone supose to said 5gb used and when i get the rogers page will read 3gb charge know?

Re: Samsung Galaxy S5

Meowmix
I'm a Trusted Advisor
Hello barbas


Hmm sounds weird . When connected to WiFi it shouldn't use Rogers data at all unless WiFi disconnects and uses Rogers data. I would call in and see what is truly going on if both days have the same usage.
Community Testing Lab

We’ve got an amazing opportunity to test our upcoming Gateway!

Click here to find out more!

Topic Stats
  • 3 replies
  • 1134 views
  • 0 Likes
  • 2 in conversation