I hear, i seee , i witness, i experience your pain. I use the latest modem , same problems over and over. Lost packages. Lack of internet connection stability. Pooor peak hours connection speed.impacts all online experience. I will.cancel next month. Rogers should improve their connection and finding solution to.fix connection problems rather then asking too many questions.
Many of your issues there.. tend to be line, congestion, etc issues..
Thats not saying that its not rogers fault.. it IS... and something they should fix in your area.
(in an area that this doesnt happen in.. it doesnt have the same problems)
Just make sure if you are canceling, look at who/what you are going with.
Switching to another provider, which rents from rogers lines, etc.. could have the same exact issues.. so take that into consideration when looking at others.
For the past few days, my Internet drive me nuts ... I play league of legends, the internet jst keep me dc from the game.
I can take my rogers cell phone only has one bar signal, or bbut the internet is kind of deal breaker.
i wll find a new provider. i can take this internet no more.
somtime is not the teamates make u crazy. it is ROGERS
So for people experiencing DC... it is NOT LOL, y can my friend play LOL withe Bell perfectly while some others can't?
FIX IT OR CYA ROGERS
I have been getting the same issues over the last week.
My internet connection will only be stable for 1-2 hours before I am disconnected from games, and websties stop working for 2-3mins.
Luckily my contract is about to end.
if you read what I said, it doesn't matter who I play, I always lag and feel like my players/team is stuck in quick sand (because of congested internet)
i have three xbox's btw..
an average joe wouldn't notice the lag at all.... only people who play competitvely or for money are sensitive (can tell) the difference between a good connection or not.
when it comes to online gaming, having a good a connection is the #1 thing (even more important than skill) because even if you're good and your connection blows, in COD, you could shoot at someone but your bullets might not register.... in nhl or fifa, your guys feel like they are stuck in mud/quick sand... etc...almost unplayable.
doesn't matter though, I've learned my lesson and done everything that I could possibly have done. only option now is to switch to bell.... at least bell internet is dedicated.
lol and btw, the techinician showed me that 5 of my neighbours (including me) share ONE line... haha. that's embarassing...
rogers never again...
Bell fibe is dedicated internet.... rogers isn't... I wish I would have known earlier and didn't lock myself into a contract
As someone who plays on a true competative level, i.e. in-house tournaments, I can say that rogers internet is simply that.
Keep in mind that you could have Gigabit internet speeds but because most console games use 'listen' or p2p servers you are always limited by people with slower connections, especially if you are not the host of the match.
Just some food for thought here...
This is my connection, and I only have 150/10.
It has NEVER been lower, any time I have tested.
Yet, I still manage to lag in matches periodically.
Now, as with everyone else on here, I will point out, that as opposed to trying to ACTUALLY find a SOLUTION to your problem by providing us with more details about your configuration settings, you want to just complain about your service.
We get it, rogers tech support guys are brickbrains...
We, however are not, nor are we fanboys.
Another thing for you to keep in mind that as of current posting, Bell services are far more expensive than rogers are. Both in price per bandwidth, and usage.
You may even have the same issues.
5People on your 'line' means nothing as there are 8 on mine.
Now, I am not sure to the validity of this, but I have had a couple tech guys; who actually knew their 'stuff', tell me that the service is also prioritized by the level of service you have as well, i.e. Ultimate customers take precedence over lite. Which, should most definately be the case, I pay more, I should be treated better kind of logic.
My internet is not without it's issues either. But most were modem/configuration issues.
**edited for content**
I have been trying to play on-line games but I just can`t because I got disconnected every 30 seconds.
I have talked yesterday with customer support and they updated the firmware of my Modem and asked to change my modem at a Rogers store if the problem persists... As you can see the problem is still the same.
I just can't play any games with this internet. To watch youtube videos for example is fine, since some package loss does not interfere... But when it comes to games, it is just impossible.
Please someone help me!
Here is the image of the Ping and tracert command: