I called to the customer services and they told me that I'm getting the speed that I'm suppose to get, and they don't know what is the problem HAHA! I can't even watch a youtube video properly, it takes me 30min to watch 5 seconds -.-
I tried other websites to watch movies etc. but I could not watch anything....... it doesn't upload/download AT ALL! btw, the internet is slow not during evenings only, it is slow all the time.