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Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

Did some digging after @O_M_R commented on another post.

So according to Mobile Syrup as of now "no carriers intend on selling the Lumia 950 or Lumia 950XL in Canada"

 

Source: http://mobilesyrup.com/2015/10/07/rogers-on-the-lumia-950xl-we-dont-have-any-plans-to-carry-it-at-th...

 

Looks like if we want this device that we will have to buy it unlocked from Microsoft.

 

Anyone from ROGERS wish to comment? Any validation to this article?

 

 

**Edited Lables**

 

 

57 REPLIES 57

Re: Rogers not carrying Windows 10 Devices

Arkanis
I'm Here A Lot
I agree with that. I am just making a point that Rogers should look at the customer base and see that this phone is something special and try to nurture windows because it maybe a big revenue stream for them if that actually put effort behind it.

Only time will tell right now. I don't plan on buying one off contract. I will how ever jump an anyone who releases it.

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

Every carrier has its issues. I am truly disapointed that Rogers is not offering the 950. I Plan on staying with Rogers for now. however if anothr carrier officially announces they will offer windows phone in Canada I will switch in a heart beat. Chances are slim, but Bell didnt comment and Telus didnt give an answer in time for the mobile syrup article. So until those companies come out and officially say they arent going to offer them, I'm going to wait. Seems very strange to me that there is not even 1 carrier in Canada that will carry the windows 10 phones. Its still early days since the device unveiling last Tuesday. Maybe there will be more developments as it gets closer to release dates. Just going to sit and hope until I hear differently.

Re: Rogers not carrying Windows 10 Devices

Hi guys,

 

There was an article on the Windows Central website a few days ago about this. It seems that the blame is shared between Microsoft and the Canadian carriers, as Microsoft is choosing not to release phones on carriers that have not been friendly to Microsoft in the past. When Windows and Windows Phone started to gain momentum in Canada, Rogers was one of the only carriers that provided a range of phones, and promoted the new OS heavily, but it seems that over the years that relationship has waivered and no other Canadian carrier has kept a bond with Microsoft for them to feel that they can sell a good number of phones outside of their Stores in Canada.

 

Here is a link to the article:

http://www.windowscentral.com/microsoft-leaves-door-open-wider-lumia-950-and-950-xl-carrier-availabi...

 

 

This also explains why networks in the US like T-Mobile and Verizon are open to the idea of carrying Windows Phones, but only AT&T has said that they will be officially selling them through their channels.

 

Conversely in Europe, where Microsoft is the 3rd largest device manufacturer after Apple and Samsung, a large number of carriers are selling their phones. In my native England, all 3 of the biggest carriers are officially carrying either the 950 or the 950 XL, or both, and Carphone Warehouse, the largest independent mobile phone seller in Europe, will be selling and promoting the new phones in their stores. This shows that Microsoft is going after markets where the base is already good, and scaling back heavily in those markets where there seems to be little to no love.

 

Long story short, Microsoft is the one that has decided that the Canadian carriers can't support their products, not the other way around, but Microsoft is taking past actions into account when it made that decision.

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

@Meowmix

 

The big picture has a lot more going on than people realize. I spend A LOT of time reading up on Microsoft/Windows devices. There was an article that came out in the summer on windows central saying that Microsoft has been cancelling partnerships with carriers that don't support windows phone. However I cannot say I wasn't (and still am) disgruntled when I heard that Rogers wasn't going to offer Windows 10 devices.  I am not surprised in the least. Rogers did nothing to support Windows 8 or promote it properly. The last flagship Rogers offered was in July 2013 when the 1020 was released. Rogers only supported Windows 8 flagships for 9 months (I don't include the Lumia 830) Why would Microsoft want to have a partnership with a carrier that does that? And why would Rogers carry a phone less than a million people in Canada want? Its a catch 22. The people that end up being left out in the cold is the customer. It's fine if you have the money to just buy it directly from Microsoft, but a lot of us can't afford or justify over $800 on a new device and were hoping that our carrier would subsidize it. Plus there are a lot of us out there with phones that are going to be 3 years old soon and starting to show its age. A lot of us waited and held out for a new device instead of jumping ship to Android or iOS. Now a lot of us don't have a choice. 1st world problem I know, but why would we continue to give Rogers our hard earned money if we can't get what we want? Its totally childish but if I can't get what I want, I'll take my money elsewhere and at least feel that I was able to express my unhappiness in a way that Rogers understands... money.

Re: Rogers not carrying Windows 10 Devices

Arkanis
I'm Here A Lot
I agree. I see it at the cost of doing business. We still have a couple months to go they may change and offer it. I have seen alot of outrage about it.

But then again when has Rogers listen to there customers they raised the price of my internet because they said it was too cheap and raised it to be competitive. What a joke.

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

Would be awesome if Rogers changed their mind and listened to customers and offered even the Lumia 950 for a limited time. I really doubt they will though. Like I said, I'm waiting for official word from the other 2 carriers before I upgrade or buy an unlocked phone.

 

Exactly, Rogers/any carrier will do ultimately what is best for their bottom line. Its business.

 

I asked Telus and Bell via facebook if they will be offering Windows 10 devices. Telus  told me the don't have any news to share at this time, but to keep checking the website for information on device launches.

Re: Rogers not carrying Windows 10 Devices

I'm with Rogers since I have a personnal cell phone contract.... but now Rogers is just asking me to go away.... I was waiting for that new phone for more than a year. I'll pay for it even if I must buy it directly from Microsoft. But one thing is sure.... I won't activate the phone with Rogers.

Re: Rogers not carrying Windows 10 Devices

i kinda have to buy any phone out right from now on, since i won't get any plan deal from any carrier nearly half good as my grandfather 6GB data plan. so if i need a new device, only option is buy brand new outright either from rogers or kijji or unlocked.

Re: Rogers not carrying Windows 10 Devices

IainS
I Plan to Stick Around
I believe MS did not invite any Canadian Carriers to carry the phone because of poor marketing and so forth with other windows products. Canadian Carriers, even Rogers that was supposed to be MS partner in Canada did very little to promote these phones before. I am purchasing one from MS store when arrives latter in November. MS only asked ATT in the us to carry the phone and did not ask Verizon because well Verizon does what Rogers, Telus and Bell do here, they are either iPhone or Samsung and now it seems BB again.

Re: Rogers not carrying Windows 10 Devices

Serghei
I'm Here A Lot

I am very disappointed with Rogers not even consider to bring these models. I would probably wait till January – February next year and buy Lumia 950 and save about $500. And really nothing I can do about this and there are no other alternatives. I even cannot leave Rogers because I have 4 wireless services and one of them is still under contract and second is Home phone that is locked to Rogers.

I would call it - monopoly. There are 4-5 wireless carriers in Canada but in reality all of us stuck with one of them. They offer similar plans and services, so really we cannot really save money if we decide to switch. Well big corporations, they do not care about customers. I guess I have to by my phone through MS store.

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

@Serghei

 

I was/am disappointed with Rogers as well. However it wasn't surprising as Rogers did nothing to support Windows Phone. Despite being a huge WP fan I jumped shipped to Android with the Nexus 6P. I can't afford a Lumia 950 unlocked. Nor do I have the patience to wait around for Windows 10 to catch up.

 

It is definitely a monopoly. However I spend my money where I am treated in a decent friendly manner. Lately it hasnt been rogers.

 

 

Re: Rogers not carrying Windows 10 Devices

Apparently AT&T in the States will be selling the Lumia 950 and a bridge for $99.99 on a two year contract. THAT kind of price I can afford. Unless Microsoft starts offering a payment plan, the new Lumia phones are DOA in Canada.

 

BTW, Koodoo unlocked my old Rogers Lumia 920 for free, and I'm loving their $45 (750mb) plan. I'll probably buy a Lumia 640XL from Expansys.ca after Christmas and stick with Koodoo.

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

@grapemanca

 

Yes, AT&T is the only carrier in North America offering the new Lumia devices. I'm in the same situation I could afford $100-$200 on contract. Can't afford or justify buying it unlocked. So I jumped carriers and platform to Android. I will re-evaluate Windows Phone in a couple years time when my contract is up again. I just got tired of waiting for flagships, apps etc.

 

I thought of doing that. But read some damning reviews about  Koodoo customer service. So now on Bell. I've always had pleasant and friendly dealings with Bell staff. Unlike the treatment I recieved from Rogers when I called a Ottawa location inquiring about the Nexus 6P phone. The customer service rep was so rude, and made me feel like I was wasting his time with stupid questions. In fact he tried to tell me at first that Rogers doesn't carry "Nexus" devices. Rogers carries the Nexus 6. This was also a day or two after the Nexus 6P was released and available through the Rogers website. He was the deciding factor that led me to leave Rogers. In fact I will probably port my Fiance's number over to Bell as well and pay off her tab just to be done with them. Bell may be just as evil, but at least I get eager, friendly, and competent customer  service.

Re: Rogers not carrying Windows 10 Devices

I am paying $150 before taxes for 2GB of data for 3 lines. $80 (contract) + $35 (Bring your own device) + $35 (BYOD).

Not too bad compare to $45 for 750 MB. 

Re: Rogers not carrying Windows 10 Devices

mikedarling905
I Plan to Stick Around
Why is the first thing in my mind screaming rip-off

Re: Rogers not carrying Windows 10 Devices

mikedarling905
I Plan to Stick Around
And I am buying it from Microsoft directly. 900 bucks give or take which will hurt my finances. But I need and want a new phone.it sucks because I will be over charged by Rogers for Rogers. And pay for a phone charge when I don't owe them money on a month to month for a phone

Re: Rogers not carrying Windows 10 Devices

Yes, I know, But one line is on contract and I cannot do anything about it. I am paying 9.99 for the Home Phone instead of $25-$30.

Re: Rogers not carrying Windows 10 Devices

grapemanca
I Plan to Stick Around

Interestingly, two of the biggest phone carriers in Australia ARE carrying the Lumia 950 and/or the Lumia 950 XL:

 

"Optus have confirmed that they will be carrying both handsets; Telstra will be offering the XL only"

 

Source: http://www.theaustralian.com.au/business/technology/microsoft-lumia-950-and-950-xl-windows-phones-fo...

 

Bottom line - if the phone can be offered by carriers in Autralia, then it can be offered in Canada. Back to you, Rogers?

Re: Rogers not carrying Windows 10 Devices

brandonjbarnard
I'm a Reliable Contributor

@grapemanca

 

I think its more Microsoft severing ties with carriers that never supported Windows Phone in the first place. AT&T offered every flagship Lumia phone in the U.S. so its no surprise that they are offering the Lumia 950. Unless something changes in the future I don't see any carrier in Canada offering Windows 10 devices. Its possible that Carriers in Canada may get the next Windows Phone that is released. I wouldn't count on it though.  I went to Android, and waiting to see how Windows 10 develops in next couple of years.

 

I'm sure in the next couple of months you will be able to get an unlocked Lumia 950 or 950XL from www.expansys.ca at a discount. You never know, Microsoft may drop the prices on the devices if they don't sell that well.

 

Cheers!

 

B

Re: Rogers not carrying Windows 10 Devices

IainS
I Plan to Stick Around
MS are not interested in competing with android or ios anymore, these devices were released as a stop gap just for people that want a high spec'd windows device. So everyone needs to change their mindset about W10M because its not being made for the masses, its being made for people that want to use them and compliment what they have already.

Re: Rogers not carrying Windows 10 Devices

IainS
I Plan to Stick Around
and of course MS doesn't want to be put in a position where they have to make 50 variants of the same phone just to please a North American carrier, the sooner North America switch to how things are done everywhere else in the world the better, North American carriers have to much say in how we use and what kind of device we get to use.
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