The issue with Stingray seems to have disappeared. Unless I am mistaken, so has the issue with the box turning on by itself. This is the first morning I woke to it turned off. Have you noticed this or am I just lucky today.
Not sure what is up with Rogers today but I have been waiting to speak with a Rogers Support Agen for Cable for over an hour on the phone when the auto message said 6-8 minutes - I REALLY should have opted for the call back but at this point I'm going to wait on hold because I have an issue already with my 4k Rogers Box.
Channel 999 is VERY laggy and choppy. At one point the audio was clear and smooth however the video or should I say 'still images' were like a slide show. I rebooted the box and got the video back however it is pausing every 3-5 seconds and is very laggy, like a video loading on the web at dial up speeds. It was fine when technician installed earlier today but is not unbearable to watch.
The technician did not install the ethernet cable into the box. Should he have?
Also, the frequency of the 4k Box remote is the same as my 9865 PVR box remote 😞
Anyone have these issues with channel 999?
Also I do not see ANY 4k on the Shomi channel.
A technician is scheduled to come back tomorrow to check the signal. 999 is still frozen with still images, no video but clear audio.
The other channels are bad but not nearly as bad as 999.
Can anyone confirm 4k content is currently available on Shomi? If so, what and where as I do not see anything.
Yes, I am very dissapointed the remotes are on the same frequency.
Yes - you CAN NOT trust the automaton on Rogers phone system who tells you how long you will be waiting for a tech to answer your call. I too was told a month ago it would be 5 minutes - and it took a half hour - and WHY is it that SOMETIMES the feature to have Rogers call YOU when they have a tech ready to answer your call IS available - and sometimes it is NOT?
And my cable was REALLY broken up today. I record several programs during the afternoon - and the signal was so messed up that only half of the half hour program recorded. It took me 10 minutes to watch a half hour recording. It was all blocky and stuttery and 'static.'
So the problem you are having with ch 999 may be (at least party due to) general problems with Rogers signal today. I don't know if it's the cold? I don't think that is the cause.
And about remote frequencies. It SURE would be nice if someone at Rogers would pipe up and tell us if the 4K box operates on the same remote control frequency as the NB 3. Or not.
And there STILL is NOT ANY 4K content on Shomi. I've specifically called Rogers to ask about it - and they put me through to Shomi - and the first time I called Shomi I was on hold for a HALF HOUR before I gave up - but the next day when I reached someone they said - no - no 4K content yet on Shomi.