I just noticed that Webmail is not storing copies of mails it forwards to another address.
I have it set up to "Store and Forward and Mark as Read" but suddenly it is forwarding and not keeping any copy.
This is bizarre in that I always preferred the old "Forward Only" setting that Yahoo removed without notice a while back - which this behaviour sort of is. However even that setting meant that there would be a copy held in Trash.
Now no copies anywhere, but mail is being forwarded as usual.
Addendum: On further observation, I am not too sure that all mail is getting through after all....anyone else having an issue?
Note: People probably wont realise it if they are using a desktop mail client, so please check your webmail.
Solved! Solved! Go to Solution.
Good Morning @pmcsplaza,
Have you tried to change the automatic forward settings to "Store and forward" to see if that setting allows you to store the forwarded emails?
You can do this by :
Let us know if that works!
Not much point trying that as the mail appears to be forwarding OK, a little delayed mind you, but nothing appearing in Webmail Inbox or Trash folders which is odd. I.E No "Storing" going on.
Probably a Yahoo glitch. There've been so many over the years I usually don't worry too much about them as long as the mail gets through.
I did try switching between the 2 limited options we now have and it made no difference. Test mails I sent to myself got forwarded instantly but never appear in webmail Inbox or Trash folders.
Actually, that's what I wish would happen anyway, if we had a Forward Only setting, why keep copies?.
Every other mail client in the Cloud does it and Yahoo took that facility away from us late last year.
I suspect the option to Forward Only was removed to reduce the frequency of mail retrieval requests Yahoo receives. Personally I doubt very much if it made any difference at all.
I've also tried switching off forwarding for a while....It still forwarded everything regardless.
(That doesn't matter to me but it might to someone else).
+++++ Is anyone dealing with this or should I call support? +++++
Still nothing showing in any folders. Forwarding working fine but Storing is not. So much for "Store and Forward" 😉
Thank you for trying that suggestion and letting us know what other troubleshooting you have done. We would like to take a deeper look into your issue and help get this resolved.
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