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Rogers Unlimited Internet?????

Gdkitty
Resident Expert
Resident Expert

http://www.rogers.com/web/content/unlimitedinternet?cm_sp=internet-_-unlimited-internet-en-0213-_-sl...

 

Just got directed to this by another user in another post..

Looks like,they MAY be matching bell's unlimited internet.

Now, it has the date there.. Not sure if that means you only get unlimited, from now till then? Or you have to sign up for it, by then.
Gonna give em a call, and see what i can find out.

 

 

***edited labels***

 

99 REPLIES 99

Re: Rogers Unlimited Internet?????

FormerMember
I'm a Senior Advisor

Rogers has posted on their Facebook page that you only have until March 31 to order but it will continue past that date once you order!

Re: Rogers Unlimited Internet?????

Meowmix
I'm a Trusted Advisor

Here you go GDkitty

" Rogers . It is a promotion for customers to sign-up for until March 31st. All customers who sign up for this before March 31st will have unlimited Internet usage past March 31st.

 

https://www.facebook.com/Rogers/posts/10151444898479271

Re: Rogers Unlimited Internet?????

I just gave em a call, and added it to my internet, was pretty painless.. took a few mins, as its brand new and most are still learning the system.

 

Guy on the phone, said the march 31 was a promotional period.
So kinda matches that. 

 

Could be, that it wont be available past then?

Could be, that the pricing plan, will change (go up?) after that?
Could be... and i know im getting my hopes up 😛 .. that after march 31 all plans will have unlimited? (i know, a pipe dream :P)

 

Still, anyone planing on staying with rogers, etc.. and is having usage problems, possibly QUITE worth the time to add it on.
(and people, who were getting a MORE expensive plan, just to add the extra usage, could possibly drop plans to a lower cheaper one, and just add the addon)

Re: Rogers Unlimited Internet?????

Interestingly, went into my myrogers account stuff, for usage.

No longer shows the 80g, shows mb.

So is it TRUELY unlimited? Or is this possibly just a limiation that the tracking system, needs to have a number, so its entered as the MAX value allowed (and anything over that, wouldnt be billed for).

Though, i would love to see someone try and download 999 terabytes of data in a month 🙂

Re: Rogers Unlimited Internet?????

jays77
I'm a Trusted Contributor
Should have known that there is a catach to it. You have to have a bundle of Internt, TV and home phone, otherwise it is $30.00 a month.

Re: Rogers Unlimited Internet?????

Gdkitty
Resident Expert
Resident Expert

Its the EXACT same as with Bell's unlimited options right now, need the 3 services to get the $10 deal.

Only some of the 3rd party ones like techsavvy, etc, have straight out unlimited.

So, depending on usage, and if you dont have the other services.. may not be quite as good a deal. (though, $30 is still cheaper than 50-100 in overages).

Still a decent viable option, for someone in an area which has no other unlimited choices (like myself)

Re: Rogers Unlimited Internet?????

Kdubovik
I Plan to Stick Around

bah! wish i could pay twenty since i have two services

dont need no home phone!

Re: Rogers Unlimited Internet?????

Kdubovik
I Plan to Stick Around

also just fyi apparently theres some 500g plan with 30mb max dl for sixty a month

guy tried to offer it to me today but then realized he had my city wrong

its only avail certain places

i cant remember the name of the city he thought i was in.

Re: Rogers Unlimited Internet?????

the east coast, has a 500mb plan.

Re: Rogers Unlimited Internet?????

kilopjuyhgt
I've Been Here Awhile

I wonder if they will force you to upgrade your modem if you are on one of the old express plans (like myself) ?

 

would love the unlimited download for $10 dollars but i dont want new hardware as my current setup works fine. 

 

its just a shame you can't add this through your my rogers account as opposed to having to ring customer service.

 

 

Re: Rogers Unlimited Internet?????

From what I understand, Rogers will not give you anything if you still have a D2 modem. Just another way to blackmail you into getting one of their crappy D3 modems!

Re: Rogers Unlimited Internet?????

Sounds like this is similar to tiered selling in the banking industry which is illegal 

i.e. I have to upgrade and spend more money in order to get the unlimited deal.

 

I still dont understand why my modem has anything to do with how they bill me for usage...

 

 

 

 

Re: Rogers Unlimited Internet?????


@kilopjuyhgt wrote:

I still dont understand why my modem has anything to do with how they bill me for usage...


Your modem has absolutely nothing to do with Internet usage. It is just that Rogers is being stubborn and will not budge and the trained monkeys (aka CSRs) at Rogers will try and tell you that your D2 modem is not capable of getting the higher usage limits, though they will happily charge you when you go over. Give me a break! 

Re: Rogers Unlimited Internet?????

thanks for your help.

 

 

 

Re: Rogers Unlimited Internet?????

IHR is correct, in that caps, have nothing to do with the modems.

They do have reasoning behind moving people to the D3 modems.. there is other stuff they can do on the network wise, on a D3 tha they cant on a D2.

Now.. if they would only offer a DECENT D3 modem 😛

Re: Rogers Unlimited Internet?????

androto
I've Been Here Awhile
I called last week to add the unlimited usage onto my plan.

This week I called because it was not yet applied and they transferred me to retention. They told me I had to change plans (onto a plan currently being offered) and then add the unlimited usage on top of that. In total it would cost me 70$ more a month instead of 30.

The representative claims there is no way for him to add the unlimited usage plan onto my plan because he does not have a code for it.

Bell, here i come!

Re: Rogers Unlimited Internet?????

You must be on some older grandfathered plan.  Like the just above posters, may only allow with the more current plans.

I had no issues, but i am on the regular express (with the D3 gateway)

Re: Rogers Unlimited Internet?????

TheSPR
I've Been Here Awhile

I don't understand this.  I have the High Speed Express (80 GB) plus 20 GB which costs me around $53.99 per month.

 

I also have, cable tv and my home phone with Rogers.  I recently added a rogers mobile phone to the mix so I have 4 items bundled.

 

I am very annoyed right now, as I got my most recent bill and it claims I have used 150 GB of data in one month, so 50 over the limit and they have a bill for me for $100 extra.  So total of $153.99 for internet .  You are telling me I can get unlimited for $10 per month? And as a regular customer I don't hear about this?

 

Don't get me started on the claimed 150 GB of data use as i am very sure we did not and have not used this amount.

 

They claim 80 GB of data would allow me 930 hours of you tube video.  120 GB would allow me to view 365 hours of HD you tube. Consider an average month of 30 days and that is  over 10 solid hours a day of HD you tube viewing.

We have one son using the potential to use the internet after school from around 6 until 10:30 and I say potential because he has other things to do like sports, not to mention wathcing tv and doing homework.  We use our computer for email and very minor web browsing.  This does not add up and I suspect something is wrong with the data use counter.

 

Very very ticked off right now.

 

Re: Rogers Unlimited Internet?????

Gdkitty
Resident Expert
Resident Expert

I do wish they did advertise it a little better.
its on their internet page on the website.. but no adds, mailings, etc.

Give them a call, took me maybe 10 mins max, for them to apply it.  Should only cost you the 10 due to the other stuff you have.

 

Get it added on.. then ask to speak to a manager.. see if they can reduce it (if not remove it, if this has been the first time going over).. fight for it.. show them that you are making sure it wont happen again by having added the unlimited, etc.

 

----

 

As to WHAT? could be a myriad of things.. from it being metered wrong... to someone else hacked into the wifi, something running on a PC in the background using up usage that you are not aware of.
really the only way you could track down IF its your end or not.  Turn everything off (incuding teh wireless).. one day, only allow one thing on.. if its ok, add another.. and so on, till you locate if one device does ramp it up.

Have had users, where its just even the modem/gateway with the issue.. swaped it, and suddenly it went away.

Re: Rogers Unlimited Internet?????

Gdkitty
Resident Expert
Resident Expert

TheSPR.


I have replied to your pm partialy, and will get back to you on your questions there if you wish 🙂

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