Rogers charging seniors $2.00 plus tax for a paper invoice is not right. Many seniors have only analog cable Tv. No internet and no computer (and no knowledge how to use them) and depend on their bill arriving in the mail monthly so themselves or their caregiver can take it to the bank for payment ON TIME.
For Rogers to take an extra $2.00 from 80 and 90 year old long time customers, living on a fixed income, is poor judgment. It's these very seniors that helped support Rogers, in years gone by, enabling it to become what it is today.
Rogers needs to rethink their paper invoice policy
Seems like a reasonable point. I'm a senior and pay absolutely nothing for banking services, for instance. No service charges or fees for anything. I don't pay Rogers $2 because I've been paying online since they introduced the option many years ago. I hate writing cheques and/or paying bills via mail.
It was announced in the Throne Speech yesterday. The paper invoice fee will soon be illegal. The federal government will direct the CRTC to BAN this practice. It is deemed offensive by the vast majority of Canadians.
To align with the Government decision requiring all carriers to eliminate the paper billing fee, Rogers has eliminated the paper billing fee as of December 17, 2014.