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Rogers Online Protection?

RogersErin
Community Manager (Retired)
Community Manager (Retired)

What is Rogers Online Protection?

 

 

***edited labels***

53 REPLIES 53

Re: Rogers Online Protection?

gdkitty:  I think we're talking about two different things.  My concern is more with the lack of tune-up, back-up and identity protection that Rogers does not provide for free but charges a monthly fee for.

Re: Rogers Online Protection?

Registry cleanup, is totaly un-necessary.  It does NOTHING really that will speed up a slow running PC etc.  Only thing it would do, it remove bad entried (if you had a virus/malware put them there, but the malware would still exist).  It can remove say entries from your startup for programs which dont need to be run.. but you can do that through windows as well.

I have used many cleaners which do registry stuff.. and they make no difference.
(and yes i do know what i am talking about, i am a sys admin at a corporation, which runs/services probably 250 pcs)

And as well ccCleaner, probably the most POPULAR one, does scan, and clean all for free (as well as temp files, cookies, etc) 

 

 

In the end.. rogers again doesnt HAVE to provide any of these forms of products/services.
IF a person doesnt like to pay the monthly for it.. they are free to use another form of software, like the norton suite.  There is nothing forcing people to use the rogers ones, they are not manditory or anything.

A person in the end, would be better us use norton anyways, which includes all those things, as they run better than the rogers ones ANYWAYS.



Re: Rogers Online Protection?

Sorry, not trying to start a big argument here or anything.

Pretty much it comes down to.. use what suits you best.

Buy/use for free/pay monthly, for whatever you choose to use.. whatever you find best that suits your needs.

 

If one doesnt provide what you want, move onto the next. (heck, this even goes for internet providers!) 🙂



Re: Rogers Online Protection?

@arvida66:

 

it would seem a no-brainer that we need to have anti-virus/anti-malware software installed on our Windows PC's.  Whether any given ISP provides anti-virus (and other sytem maintenance and management) software clearly depends on which company you deal with, and what package you purchase from them.  I am a Rogers customer, and connect via the cellular/mobile network.  The package I have includes only the Internet/data connection.  And that is all I want.  It would be better if the monthly price were lower, but what the heck, this is Canada, eh?

 

As I stated earlier, anti-virus/anti-malware software is mandatory on a Windows PC.  And Norton does provide such software.  And a whole lot more.   But I have never been a big Norton fan.  In my opinion, I just don't need what they provide.  And I certainly don't want to pay their annual charges.  And I find Norton to be way too overbearing in their presence on a PC.  And once installed, Norton can be  a pain to uninstall/remove from a PC.  But, you may like what they do, and that is your option.

 

I run MS Security Essentials, and have my Internet browsers (Chrome and Firefox) set up with various plugins and options to provide protection and security.  I strongly believe that MS is in the best position to provide us with anti-virus and security-related software.  They "own" the Windows O/S and ought to be the reigning gurus on how to protect it and keep it cleaned of malware.  They also have strong motivation to maintain the integrity and reputation of their software products.  Beginning with Windows Vista, Microsoft has made significant security-related architectural changes to Windows for this reason.

 

And occasionally I will feel motivated to check into some performance-related issues.  This happens mainly when I feel that my PC is getting too slow.  Then I will perform hard drive defragmentation, registry cleanup, removal of startup and other extraneous running software, which we tend to accumulate as we surf the Internet and use our PC's.  But these will have been the result of normal use and operation of my PC.  They are not virus or malware-related.

 

There is no doubt that viruses and malware have the potential to affect adversely the performance of our Windows PC's.  But keeping those off the machine should be a preventative measure achieved with prophylactic measures.  Windows performance tuning practices are much more like sensible eating habits and following a regular fitness regime.  Don't forget that the "P" in PC is for "Personal".  So do take care to practice your personal hygiene and fitness regime digitally as well!Smiley Wink

 

skinorth

 

Re: Rogers Online Protection

Can you recommend a better antivirus protection program than Rogers?

Re: Rogers Online Protection

Lurker
I'm a Senior Advisor

What operating system are you using?  There's pretty good AV protection built right into Windows 8,   Or you can download Microsoft Security Essentials for free from Microsoft for Windows 7.

Re: Rogers Online Protection

Gdkitty
Resident Expert
Resident Expert

No AV etc program seems to catch EVERYTHING.. will miss some things, catch others, etc.

On MOST of my systems, win 7, they are running MSE as mentioned, in conjunction with Malwarebytes.

 

 



Re: Rogers Online Protection

jays77
I'm a Trusted Contributor
There are a few decent free one out there. I use AVG Free and it has worked well for me.

if you Google "free internet security" you should be able to find some sites where the different ones are evaluated.

Re: Rogers Online Protection?

randyleblanccom
I've Been Around

trying to get ROgers protection plan n won't down load for me WHY? I'm registered with Connected for sucess Internet HELP.

 

 

 

Re: Rogers Online Protection?

Hey everyone!

 

I believe that randyleblanccom is referring to Rogers Online Protection. Can anyone help him out with getting this up and running?

Re: Rogers Online Protection?

I can't seem to find the option to schedule a scan.  I tried googling and came up with nothing.  I noticed the option to "manage scans" which is what you'd click on to schedule a scan in the non-rogers version of bitdefender is missing. 

 

Help please.

Re: Rogers Online Protection?

damac
I've Been Here Awhile

I, too, had the same problem.
When trying to re-install TechXpert and ROP on a WIN 7 PC, I kept getting an error that the programme needed Service Pack 3 that is an XP programme.
Eventually, a Rogers tech managed to install TechXpert that then allowede ROP to install.
The day after, I could not access Firefox and the PC was slower than molasses in winter.

Now trying to de-install ROP and go back to MSE.
We pay for  ROP and get no value from it.

Re: Rogers Online Protection?

Lurker
I'm a Senior Advisor

You all know that Windows has had built in virus/malware protection built in to the operating system since Windows 7, right?

 

Its called Windows Defender.  Disk cleanup/temp file removal is also a feature of windows....its there in the control panel.

Re: Rogers Online Protection?

JohhnyRockets
I'm a Trusted Contributor

@damac wrote:

I, too, had the same problem.
When trying to re-install TechXpert and ROP on a WIN 7 PC, I kept getting an error that the programme needed Service Pack 3 that is an XP programme.
Eventually, a Rogers tech managed to install TechXpert that then allowede ROP to install.
The day after, I could not access Firefox and the PC was slower than molasses in winter.

Now trying to de-install ROP and go back to MSE.
We pay for  ROP and get no value from it.


For the last number of years there have been a few threads and numerous posts on these forums regarding ROP. Many posters have warned customers against installing ROP. If you run a serach I am sure you will find lots of discussion of the many issues people have had with ROP. I for one have used MSE for years and have never had an issue!

Re: Rogers Online Protection?

golodin
I've Been Around
I have rogers internet. How can I get rogers free protection?

Re: Rogers Online Protection?

Hi @golodin

 

Welcome to the Community Forum! Smiley Happy

 

You can get Rogers Online Protection by clicking here.

 

Hope that helps!

 

 

@RogersPrasana

Re: Rogers Online Protection?

JohhnyRockets
I'm a Trusted Contributor

@golodin wrote:
I have rogers internet. How can I get rogers free protection?

If you read the comments on this forum, the only logical conclusion you should come to is that you do not really want Rogers On-line protection. There are other free protection programs out there that are much better if you do your research!

Re: Rogers Online Protection?

saxcymbal
I've Been Here Awhile

Is my extra computer protected by Rogers Premium Online Protection

 

I have Rogers Online Protection Premium on my main computer......I have another computer in an adjacent room that accesses the internet from the Wi fi on my main computer.....How can I be sure that the computer in the adjacent room has the same kind of protection security wise that my main compuer has ?

Re: Rogers Online Protection?

teragram
I Plan to Stick Around

You would have to download it on the second computer - same as you did for your main computer.

Re: Rogers Online Protection?

saxcymbal
I've Been Here Awhile

Thanks.....will do

Re: Rogers Online Protection

damac
I've Been Here Awhile

Microsoft Security Essentails or AVAST Security.
ROP will not load the antivirus S/W on my WIN & PC.

So I gave up after many many attempts.