Ok, not too bad. The normal range for a 24 channel downstream modem is 36 to 40 dBmV on the Rogers Network. So, yours are slightly elevated at this point, but far from being a problem. But, since you did a reboot, I expect those cable signals to move from where they are now. How far they might move and how fast will indicate how bad the cable and/or connector issue might be. There is also the possibility that the overhead cable from a utility pole has weathered and cracked, or that the underground cable has water in the cable. They don't last forever and sometimes need replacing. Its not possible to see that from the current levels and its possible to have very fast transient conditions that the Downstream and Upstream tables can't show. So, that is something to keep in mind. If you are seeing fast dropouts and return to service, call tech support and report it. Put tech support on speed dial and don't hesitate to use it. That will built a service record pretty fast and you should see a tech at your door fairly soon.
If Rogers ran continuous network scans they would probably pick up on issues of low downstream and high upstream power levels. I don't know if they or any other ISP actually do this. That's actually a good question. The problem is, if you go with a TPIA, the TPIA use the same network, which will have the same issues, and, getting service for the problem becomes much harder. That's due to the hoops and loops that the major ISPs put the TPIAs thru when it comes to service issues. If you happen to find a TPIA that uses fibre, and you're in a position to switch to them, then you might want to consider that. There is also DSL which provides lower latency, but with limits throughput speeds. Sometimes it takes perseverance to get some issues resolved. If the item in question actually broke, it would be much easier to find it and fix it. Until then, its an intermittent issue which is a complete pain unfortunately.
There is one way to document this and that is to run Pingplotter to monitor the modem to CMTS path, looking for packet loss and times where that becomes a problem. Armed with better knowledge of when this occurs, it would be easier to get tech support involved. Here's a post that I wrote some time ago to do just that:
http://communityforums.rogers.com/t5/Internet/Intermittent-disconnects/m-p/364602#M35528
Is this an ethernet connection from modem to PS3, single cable, or does this run thru any house wiring or switches, enroute from the modem to the PS3?
Are you running any games on a pc for example which would also have certain required ports? I'm just thinking that there is a limit in the modem of how many rules you can have set for port forwarding. I believe that limit is 9 rules at the present time. That would cause issues if you wanted to be able to use the PC or PS3 at any given time, and would cause issues for UPNP management of the ports. I don't believe the UPNP cleans up after itself when you shut down a console, not just a PS3.
Definitely let us know if you are still experiencing the same lag when you are testing on hardwire. 
@RyzenFX wrote:Definitely let us know if you are still experiencing the same lag when you are testing on hardwire.
Alright, i got too excited so i had to put work aside to test.
The last 60 minutes i've experienced no lag, which is fantastic.
Obviously a hardwired connection is going to perform better than wifi, but man 5GHz and 3ft distance is pretty ideal conditions for a wifi connection, so im surprised i experienced lag that way.
Not sure i'll be able to leave this Ethernet cord long my floors permanently either 🙂
Would DOCSIS 3.1 bring enough connection improvements that i can use wifi again, or is there just poor performance with the CODA and wifi?
Based off your testing it sounds like the last is only present when you are using 5G. Sounds like you're enjoying being on hardwire so I'd keep it that way
@Tyrwak1592 wrote:
@RyzenFX wrote:
Definitely let us know if you are still experiencing the same lag when you are testing on hardwire.
Alright, i got too excited so i had to put work aside to test.
The last 60 minutes i've experienced no lag, which is fantastic.
Obviously a hardwired connection is going to perform better than wifi, but man 5GHz and 3ft distance is pretty ideal conditions for a wifi connection, so im surprised i experienced lag that way.
Not sure i'll be able to leave this Ethernet cord long my floors permanently either 🙂
Would DOCSIS 3.1 bring enough connection improvements that i can use wifi again, or is there just poor performance with the CODA and wifi?
WiFi will never touch a hardwired connection. You can go out and buy the best top of line $800 Router/Access Point and it still wouldn't match a hardwired connection. For gaming you always want to use a hardwired connection, that will give you the lowest latency.
WiFi has overhead that will add latency, even if you are only 3 feet away. Also the more devices connected to WiFi the slower it will be, because every device transmits one at a time, other devices must wait their turn to transmit.
Would you be interested in becoming a Community Testing Lab member?
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