Anyone else getting this:
It looks like your MyRogers profile isn’t linked to an eligible plan.
***-***-****(Rogers Wireless) ((This plan is not eligible for a free subscription.))
when trying to link your account?
this isnt my Rogers Wireless account... Spent 2 hrs on phone with them Monday and got no answers...
the Rogers Wireless number changes periodically on this login page
Just got my 1st Rogers cellphone plan last Thursday... A ShareEverythingPlan and should get the hcokey paclage free.
Regardless, @kholdstare's point is valid. Where your solution does apply, those readers will have already read your posts the first, second and third times. You don't need to contantly bump this thread for a cut-and-paste solution. The thread update notification becomes misleading for the majority of people reading this thread; that is, people where your solution does not apply.
@caboose187 lol wow i hope you are not a rogers agent with that kind of attitude. obviosly it is for rogers customers but if you did read my full complaint i stated it makes rogers look like it is helping its own customers more than NHLGCL customers. so instead of continuing this fight of wits that you continue to provoke i'll just leave it at that and let my complaint speak for itself
@fred28 : Did you create a MyRogers profile? If you have created a MyRogers profile and linked your account to that profile, you will be able to use those log in credentials to then access the Rogers GameCentre LIVE app.
@moreza : Did you purchase Rogers GameCentre LIVE or are you getting it included with your services? What happens when you log in with your MyRogers credentials?
Let us know when you have a chance so we can narrow down the issue and help you access GameCentre LIVE
Thanks for that information @fred28.
Do you have any other accounts besides your current wireless account attached to the profile? Could there be a possibility of any old cancelled accounts being attached to your profile? This could be what is causing the problem.
You can confirm this by
1. Logging into MyRogers
2. Clicking on the Profile tab
3. Under the Account section, click on Add/Remove Accounts
4. Review all the account associated with your profile
5. Remove any cancelled accounts (if necessary)
Let us know if that solves the issue.
Well, on Sunday it will have been 30 days since I opened up a support case and I have yet to hear back from anyone. I have never heard of such epically poor customer service. I guess my promo code will expire in a couple of days and then I can go through it all again - on hold forever, bounced around from department to department, no resolution, useless online chat support, etc. Thanks, Rogers!
My promo must have just expired so now I am going through the torture of Rogers support once again. I went to the Rogers Gamecenter website and clicked on the Support link, and then chose Online Chat. So far so good, I'm chatting with a representative and after I gave my one month old case # and said that my promo had expired I get the following response:
"unfortunately this is the password reset department i will need to transfer you to the nhl department for this inquiry"
This is happening as I type this. Unreal.