The rogers credit card is very new... I'd call again and confirm how all that is working...
I would imagine that at the end of every master card billing cyc the points will be added...
You can count on it getting resolved - i find sometimes there are delays with new products/promos and services but they always normally correct it in the end... Good LUCK 🙂
I believe there was a known issue for this that is currently being resolved...
On Aug 14/15, I got an email saying:
As a Rogers First Rewards MasterCard® holder, you automatically become a Rogers First Rewards member and start earning points with every purchase you make on your card. Once approved, you'll get 5,000 First-Use bonus points1 and earn points every time you use MasterCard®.
Reward points are updated once a month,
Good evening @scouternorm,
I actually just contacted Rogers Bank, on your behalf, in order to validate the information.
The points are transferred once a month, when your statement is produced.
Therefore, it will take a full billing cycle until the Rogers First Rewards Welcome Points reflect on your actual Rogers First Rewards points balance.
If you have just used your Mastercard for the first time this week, please do not worry.
We are still within the standard delay in order for your points to be added.
If your bonus points have not been added, after your statement is generated, let us know!
Feel free to get in touch with the Rogers Bank customer service directly, if you have any other questions.
They can be reached at 1-855-775-2265 and they are available 24/7.
Hope this helps!
thanks for the reply and for looking into this for me. I will await my statement & see if it gets added.