10-16-2012
07:18 PM
- last edited on
03-25-2015
03:24 PM
by
RogersMelissa
Hello,
I just got a text saying I was entitled to redeem an exclusive gift just for being a Rogers customer. However, I keep getting an error message. I think there might be a bug on the site.
Diane
****Edited Labels****
10-16-2012 07:27 PM
10-16-2012 07:38 PM
10-16-2012 07:55 PM
@DEJDEJ wrote:
Hello,
I just got a text saying I was entitled to redeem an exclusive gift just for being a Rogers customer. However, I keep getting an error message. I think there might be a bug on the site.
Diane
It is legitimate. It has been posted about on Facebook. The link does not work. Leave it to Rogers to post a faulty link!
10-16-2012 08:29 PM
10-16-2012 08:43 PM
Got it in an email today!
There are a number of posts on Facebook about it too!
|
10-16-2012 08:57 PM
10-17-2012 08:54 AM
10-17-2012 01:56 PM - edited 10-17-2012 01:57 PM
Our account is in my wife's name and the email went to her address - which is in fact a secondary account. It is however the email used to register for MyRogers.
There were 2 prizes. The first was a $50 credit at rdeals.ca. The catch though is that you can only use $10 per purchase, meaning 5 purchases to use your $50 credit!
The second prize did include magazine subscriptions and a few others. We chose 3 free PPV movies from channel 100. Not too bad!
10-17-2012 01:58 PM
10-17-2012 03:24 PM
10-17-2012
08:16 PM
- last edited on
10-17-2012
09:34 PM
by
RogersDarrell
I got it, but I get error msg "Please enter the last 3 digits of your postal code that's associated with your Rogers account." and I am entering my postal code correctly!
10-17-2012
08:18 PM
- last edited on
10-17-2012
09:34 PM
by
RogersDarrell
Me too!
10-17-2012
08:21 PM
- last edited on
10-17-2012
09:34 PM
by
RogersDarrell
Keep trying. This happened to me last night. Erase the phone number and postal code and re enter it. See what happens.
10-18-2012
09:18 PM
- last edited on
10-18-2012
09:57 PM
by
RogersDarrell
Hi,
I received this email regarding customer appreciation, and I tried more than 10 times to sign in using my phone number and account number, but it wouldn't just allow me to sign in for gifts!
Any ideas???
10-18-2012
09:27 PM
- last edited on
10-18-2012
09:57 PM
by
RogersDarrell
Hello Honeys4u
This is a issue everyone is facing. It took me about 40 times repeating in order to sign in & do it. Keep retrying or try in a later time. Remember many are trying at once to log in & its causing this issue.
10-20-2012 09:10 AM
I would rather just have the value of the gifts deducted from my bill or have my account upgraded to more data for the amount of the gift. That would be real appreciation rather than coercing more money out of me to recieve something I really don't want.
10-20-2012 12:37 PM
10-20-2012 02:10 PM
10-29-2012 06:35 AM
The email said:
"3 Rogers on Demand movies will be added directly to your account within 5 business days of your redemption. Must have a Rogers Digital TV subscription."
It's been 6 business days and I don't see any sign of any free movies anywhere.
Is it supposed to show up as a credit in my Bill Information? On channel 100?
Or, maybe my subscription to "Digital VIP" is not eligible?
10-29-2012 09:05 AM
I believe it was in another thread Meowmix explained it.
What happens, is that there is a credit for these on your account, on the back end, but you will never see it.
When you order a movie, it will say it will charge you, etc on the TV.
But when the bill comes, you should see a charge for the movie.. then there will be a refund for the cost of it.
You do have to wait until you get the email confirmation, before the credit is on the account.