I got it, but I get error msg "Please enter the last 3 digits of your postal code that's associated with your Rogers account." and I am entering my postal code correctly!
Keep trying. This happened to me last night. Erase the phone number and postal code and re enter it. See what happens.
I received this email regarding customer appreciation, and I tried more than 10 times to sign in using my phone number and account number, but it wouldn't just allow me to sign in for gifts!
This is a issue everyone is facing. It took me about 40 times repeating in order to sign in & do it. Keep retrying or try in a later time. Remember many are trying at once to log in & its causing this issue.
I would rather just have the value of the gifts deducted from my bill or have my account upgraded to more data for the amount of the gift. That would be real appreciation rather than coercing more money out of me to recieve something I really don't want.
The email said:
"3 Rogers on Demand movies will be added directly to your account within 5 business days of your redemption. Must have a Rogers Digital TV subscription."
It's been 6 business days and I don't see any sign of any free movies anywhere.
Is it supposed to show up as a credit in my Bill Information? On channel 100?
Or, maybe my subscription to "Digital VIP" is not eligible?