I cannot access my PVR with the this iphone app. I can sign in ok however it gives me the GENERAL DIGITAL BOX MAC ERROR when i look at the PVR scree. I am using an iphone 5 with iOS 6.
i have called tech support three times and they keep passing the buck - no one knows anything about this. anyone else have this problem?
i have reset my boxes and deleted and reinstalled the app a couple of times.
thanks for your help.
Solved! Solved! Go to Solution.
The app is only a week or so old right now...
The rogers reps, are NATORIOUSLY known for not getting trained before something is released, and therefore not knowing whats going on.. 😞
There are 1-2 threads on this, over in the TV forum. Might want to ask this question in that thread.. as a bunch of us there are using/commenting on it there... someone else may have come up with the error and know what to do.
Which PVR is it trying to connect to? (Model)
just a quick question i have no idea what to do i added this app.just yesterday put in email than password iam being told this is wrong so i then go to change my password try to answer sec. question and am told this is wrong is there any way to get this reset?????
Getting error code 804 on ipad and 227 error code on Android. (Samsung Galaxy s3). The Home page app @ rpvr.rogers.com sems to be permanatly broken.
I've tried calling tech support but they point fingers to different call centers.. Been transfered so many times lost track 😞
Nothing seems to help.
It would be nice, if these errors had full descriptions of them.. or there was somewhere that they were all listed somewhere..
Like if its an account/login issue.. or more a data/connectivity issue. 😞
Since last i checked i was able to log in ,but all the data showed was wrong/not mine. That seems to be resolved.. but still has the errors of showing stuff long deleted from the pvr.
I am a Rogers Cable/Wireless subscriber and want to use the ROGERS Anyplace TV IOS App. I have cable internet though not Rogers. I am told I need Rogers Internet to make this work? Is this true and if so why?
Are we talking TABLET edition or iphone/ipod?
WIth the iphone one.. you need to do the initial login, on the WIRELESS network.. so you need to have a rogers wireless (which it sounds like you do).
From there, you can turn on wifi, and use anywhere... i have done so, on bell internet here at work, after loging in othereise.
I THINK there is a different version for the tablets.. not sure how the login on those is handled.. if its JUST login based, it MIGHT work (like the rogers one for the xbox, should work anywhere, as its based on login).