Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

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nkgers
I Plan to Stick Around
Posts: 44

Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

So I just got my CGN3. I putted that home network key thing onto my computer, and also made a guest WiFi network. But I don't want that to happen, so I won't have to pay extra on my bills, etc. Is there a way reverting this?

 

 

***edited labels***

nkgers | remember to leave a KUDO 😄
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Gdkitty
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Posts: 14,305

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

To solve what?

As i stated, the only way to set the guest stuff, is via the key.

 

If it wont let you UN set it via the key, the only way to remove it, is to do a factory reset.

Then re-set up your other settings again.



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Gdkitty
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Posts: 14,305

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

Guest should add anything as it's non accessible without password assuming you set one.
(Yes usually shows as unsecured, but after connecting requires a password).

You could try running the software on the key again.
If that doesn't work, you can do a HARD reset on the unit. Hold in the reset button on it for a good 30 seconds then release. Should cause it to go back to factory defaults.
(Wi have to run the key again)


nkgers
I Plan to Stick Around
Posts: 44

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

A Hard Reset?! AGAIN? Fine, I'll try that last. USB is only for setting up the new WiFi thing, it's just activating the guest network again.
nkgers | remember to leave a KUDO 😄
Gdkitty
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Posts: 14,305

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

Normally you can just log into the unit to set up your regular wireless security, without the USB key, etc.. but the guest network, you can only set from the usb key thing for some reason.

 

If you do the reset again, and dont want to set up the guest at all, might as well just do it via loging into the unit.



nkgers
I Plan to Stick Around
Posts: 44

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

No other people know how to solve? :C
nkgers | remember to leave a KUDO 😄
Gdkitty
Resident Expert
Resident Expert
Posts: 14,305

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

To solve what?

As i stated, the only way to set the guest stuff, is via the key.

 

If it wont let you UN set it via the key, the only way to remove it, is to do a factory reset.

Then re-set up your other settings again.



View solution in original post

mrbrimi
I Plan to Stick Around
Posts: 97

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

I'm using the Hitron CGN3 and currently have "Guest Access" set to "off". I only turn it on when needed.

 

Changes are made either with the USB key or a copy of Cisco Connect on your computer.

 

Options are (1) Allow guest access (2) Change guest access password (3) Change total guests allowed.

 

As Gdkitty has said there is nothing to solve.

nkgers
I Plan to Stick Around
Posts: 44

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

K fine 😕
nkgers | remember to leave a KUDO 😄
doglvr
I'm Here A Lot
Posts: 5

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

Hi

how do I change password and turn off guest network.

Had a cisco before and there was a main screen I could access through start menu.  No such thing here.

 

Thanks

Sue

Gdkitty
Resident Expert
Resident Expert
Posts: 14,305

Re: Rogers Advanced Modem "CGN3" How to turn off WiFi for guests?

You can in a browser go to 192.168.1.1, and log in with cusadmin / password

You can change the wireless password from here, but not the guest network. That can only bee done via the setup USB.
If you didn't get this you'll have to go to a store to see if they can get you one.
(I also think if you call in they can disable it for you)